I would like to be able to include the approval details on the workflow stages presented to the end user in the service portal. The catalog item's flow is configured in Flow Designer and all documentation and post point towards Workflow generated pr...
Hi All! I'm currently building a catalog item for a request to remove user from groups. There is firstly a user field from sys_user table and then groups field. What I'm trying to do is to link these 2 fields so when the user is selected, in the grou...
Hi, recently Im build a workspace for a new application using AES, and want to add a new UI action. So came across this g_modal that allow us to prompt confirmation or a form in dialog, but the documentation no where to be found except some blogs and...
Hi, Is there any way to hide a global template from a selected group? Please see below screenshot. Thanks.
Hi Team, I have been trying to align text to the right in a read only (or disabled) field. Following script works with active fields, but it does not work for read-only fields:function onLoad() { var el = g_form.getControl('volume'); el.style.textAli...
In Orlando/Paris, when you schedule a clone and have the ability to "Preserve In Progress Update Sets" there is an option of 'None' and 'Last 90 days'. But is the 90 days based on when the update set was created or when it was last updated? I just ne...
Current verion: TokyoIssue: We want to make users change their passwords regularly. In order to do so, we want to use the „Password needs reset“ functionality in the sys_user records. When a user with a checked „Password needs reset“ checkbox logs in...
Current Version: TokyoNon-authenticated users are unable to view images in the description of catalog items. The images in the „picture“ field of the items are rendered correctly, but for images in the description, a placeholder is shown instead. Her...
We are working on multiple Rest integrations for our client, which needs multiple integration user/service accounts to be created for each integration. What is the best practice here:1. Whether the integration account to be maintained as a local use...
Currently on Quebec. We populated a KB with several hundred articles, but the categories were not set. Beyond just scripting it, is it possible to change the settings so that the category can be changed without having to check out the article and r...
We are removing an older system and it has a flow and uses several Subflows and an Action. Is there some way to disable the Subflow and Action completely other than just deleting them?
Hi, We've recently moved from IP Address Access Control to Adaptive Authentication. It's been a pretty easy migration but I'm struggling to find the logs that would show me IP addresses which are getting a 403 error based on the Global Blocking Polic...
Hi all:I am using the flow designer to create a flow that sends a weekly email if an incident has a due date set for that week.I would like to include a link to the record in the email, but when I use ${URI} or ${URI_REF}, it just prints that as a st...
Likely i've got some setting turned off or something but i'm failing to be able to attach a file to a catalog item definition so that it is accessible to user viewing the portal (or the backend for that matter). On the catalog item definition form ...
While working on a series of Dictionary Overrides of the cmdb_ci.correlation_id field to set attributes for child tables, one table returned the "Invalid insert" error on Submit. Starting from the Dictionary Entry for cmdb_ci.correlation_id, I starte...
