Good day SNOW Community,I am utilizing the SNOW community platform and have a question about the deflections are calculated.Number of Deflections:A monthly count of deflections for all self-service channels (Knowledge, Communities, Catalog, VirtualAg...
Hi Expert, Any suggestions how to address the instance security scan issue for record producer as below? Record producers should be assigned appropriate role, record producer script should secure GlideRecord and/or GlideSystem API calls. Should ju...
Hi SN Community, I have a requirement in the Flow Designer to trigger an IF condition if the date on a record is "on or before the current date". The flow designer only appears to accept a 'data pill' field as an input. Is there a way to insert the...
HI, We are looking for the steps to stand up ServiceNow instance from scratch on AWS . Please let us know the steps. Regards,Ravuri
Hello, I integrate CMDB Data with integrationHUB ETL. the various buisness rules present on the CMDB are not triggered with thebHUB ETL integration. Before when I used tmap it worked. Is it possible to trigger the BR?
Hi Every one,thanks in adv,I have a requirement that to export Pivot based reports to excel sheets and copied into shared drive,this should be done through a schedule.so please help me how to achieve this functionality.
Does anyone have experience implementing Dynamic Translation for Agent Chat with MS Teams integration? Agent Chat translation is set up and it works well when used on the ServicePortal. So now we are exploring the same for when an end user is interac...
Hello We would like to use:AI Searchon scoped tables (extend kb_knowledge)with i18n (english & german)when I start only on "kb_knowledge" without scoped child tables - it's working fine. I get the search results based on the kb_knowledge.langua...
We currently have a flow that runs off a service request, of which we generate a 12 day lead time. Within the flow, we need tasks to run within this lead time and wondered how to schedule these within flow designer. i.e. flow creates task which is du...
Hi,the sample data given in the docs.servicenow.com states tha following parameters:Syslog-server, assumed to be in fqdn format.Mid-server to use: I don't understand this parameter format?- Is it supposed to be mid.server.<your-midserver-name> or is ...
Hi Experts, I have a requirement to integrate with IBM MQ in order to process information from IBM MQ queues. I am unable to find any documentations regarding this so I am wondering if anyone could point me into the right direction.Any documentation,...
Hi All, We are trying to replace legacy workflow with flow designer action. I am trying to execute simple PowerShell action with variable and without variable. PowerShell action works without variable: If I put the command in command field as below. ...
The overall status of ServiceNow Fundamentals On-Demand Course is 98% though all the modules under it are completed and marked 100% This is strange and there's no way to know where to cover 2% I've used now support and initiated cases but no luck, it...
Hi guys, I was hoping that someone could help with the issues I'm encountering at the moment. I'm currently working in the ATF area of our ServiceNow instance to set up some tests and hopefully save us some time, but I've run into an issue with the s...
I arranged fields in a form. Based on the choice list, the appropriate fields should be hidden/shown.
