Hi everyone,We have multiple forms on our service portal that are using the OOB Date field. Because we are located in Montreal, all of our forms are developed and translated in French. By default, the date field returns an example text by default of ...
Hi,I am trying a Background Script to delete "Next hop Routing rule" CIs from CMDB using the following script. It has ran for quite a large time as it needs to delete nearly 400 million Cis. However after 2 days when I re checked only 200 Million CIs...
Hi,I am trying to create the report for the last 30 changes created on a Configuration Item. I tried below two options but not able to get the desired output. Help me with the correct query the below query is fine on the GUI Console of the Service No...
Hello All, Can we have a catalog item field where we can enter multiple email addresses manually without reference / like in attachment. if yes, what variable type should it be ? please reply asap. Thanks in advance.
How to link "Use external login" on /sp login page to /csm? Currently "Use external login" points to completely empty space. I thought this may be controlled by the login widget, but I do not see anything in the code about external link destination. ...
Hi all, This one has been bugging me for quite a while, I'd be very grateful if anyone can help.In reports, we have the option to apply some logic to related records (see screenshot). This works just fine and I know how to use this for the related li...
I want to change the image to another one but not sure how?. I am new to the portal.
Hi,I'm trying to install a store application on a customer's instance. I can't seem to request the app in the store directly, that just activates the store application for my companies' instances, not for our customers. I've tried following the docs ...
How to send the reminder notification survey to the users who have not taken the survey? @asifnoor
Hi Experts, We have to integrate ServiceNow SaaS(Tokyo) with Servicenow On-Prem(fuji) for incident creation.it is an SOAP outbound call from Tokyo to Fuji, while testing I am getting error:<soap:faultstring>0x00d30003:No policy defined</soap:faultstr...
Hey all, I was trying to create a record producer on an extended table of sc_request. I ran into this error: "Record Producer on Request Management tables is not supported" But, then it got created anyways and seems to be working just fine. I wanted ...
I'm in the process of developing a demonstration for my team. I've been trying to develop a simple way we can take our MSword documents and convert/upload them as knowledge base articles. However, when I import or upload my MSdocs, the formatting goe...
Hello community! Have a nice 2022! We are trying to change the "Reply-To" field on CLIENT notifications (the one that are sent through the Email function of the records). We successfully changed the "From" on: Email Client --> Email Client Templates ...
Hi, we were able to translate all the drop down values which are added from Quetion choices or choices but the choices which are added from Catalog Client script using addOptions how to translate those?
Good afternoon, I'm working on reformatting some of our existing Virtual Agent content and am curious if the text in prompts being presented to the user - in this case I'm working with the Static Choice user input - can be bolded. In the example imag...
