Has anyone determined a method of sorting Knowledge Base articles? It appears the articles are automatically sorted by published date. Is there a way to arrange the articles alphabetically or even a custom order?Stephen Pridmore
Hi ,I am trying to set form view based on the value in form using onload client script.I have tired with switch view method , but the page is loading continuously . please help over here Thanks & Regards,kalyani
I am in need of assistance with two items related to the TinyMCE editor as part of an effort to keep Knowledge Article authors from having to edit the source HTML, as well a having found the Updates to the TinyMCE 5 HTML editor product doc that says,...
I have added cancelled condition in the Approval group activity and I have cancelled the approval through the scheduled job but the approval takes approve and the next activity is run. so i need to script for cancelling the Approval group activity.I ...
Hi All,I created a field within a certain table having an integer data type. I tested the value and it automatically provides a comma after every 3 decimal places.Question: How do I disable this? We don't want the comma. I tried looking at the wiki (...
Hi, one of my team is trying to open our Service now Instance through the I-Frames and getting below error. can someone please suggest steps to fix this issue. thanks... i got a suggestion as below to tweak the Web security file but i dont find it...
Hi Everyone, I have setup an interactive filter which affects a report displaying device's warranty expiration dates, however I want it to be able to filter this report by devices that expire in the Next 30, 60, and 90 days. I have the option for N...
Hello ServiceNow Community, we have a List UI action that prints a label with QR code on a Zebra printer for all selected CIs. As fas as i know, a List UI action runs for each selected row. So if i select 10 rows, the ui actions runs 10 times. I woul...
Hi All,We are planning to enable service portal plugin "Service Portal for Enterprise Service Management".Kindly help to know, if we need to purchase any license / fees associated for enabling the plugin.Request your help in identifying plugins, whi...
I have a currency field that stores a value in this format: 'USD;1234.05' so it's storing as a string. I am splitting on ; to just get the number returned (as a string).var amnt = newValue.split(/;/); My question is now that the number is a string (i...
hi there, we are using global search configuration in agent workspace. Is it possible to customize (add/remove fields) the view of the search result objects? see image attached. Thanks Andre
Hello Experts, My use case is I need to send multiple files in base64 string in SQL table's Content column.Following (Screenshot no. 2) is the test Action that we created for sending one attachment in base64 string which is working fine. But our actu...
Hi, I would like to understand the impact of changing the Instance URL. Thanks in Advance.
We are a global acting company and our SN environment runs with currently 4 languages (EN, DE, FR, RU). We had a recent rollout of a process which brought up an interesting finding. We have a record in the core_company table which contains out-of-the...
For example, I have 10 lookup select boxes (u_var1, u_var2, u_var3, u_var4,...,u_var10). On load of the form, I only need to show the first lookup select box (u_var1). Let's say the choices for this field are: 2, 3, 4,...,10. If I select 2, then u_va...