We are a global acting company and our SN environment runs with currently 4 languages (EN, DE, FR, RU). We had a recent rollout of a process which brought up an interesting finding. We have a record in the core_company table which contains out-of-the...
I have created a custom landing page in the Unified Navigation App experience. Following the instructions in this Next Experience post, I duplicated the Next Experience Landing Page and created an audience for the custom page and gave it an order of...
For example, I have 10 lookup select boxes (u_var1, u_var2, u_var3, u_var4,...,u_var10). On load of the form, I only need to show the first lookup select box (u_var1). Let's say the choices for this field are: 2, 3, 4,...,10. If I select 2, then u_va...
In Flow Designer, I have the flowing flows: 1. Flow A that contains a script action, which parses through a bulk load request from an Excel attachment. For each row, it generates a RITM and populates the variables with values. 2. For each RITM genera...
Good morning, I'm trying to use the "Count Distinct" feature in a Pivot table in Reporting. Unfortunately I cannot see the field I'd like to do the distinct count on. We have a custom view that flattens Vulnerable Items and Configuration Items with ...
I've found a lot of documentation how to train and learn service now as an admin, what I didnt find was training for the end-user. We will train about 1500 people to use Service now, Jakarta, by filtering lists, navigation in the system and basic for...
I Set to false all of the advanced configuration under Indexed Source- Knowledge Table however attachments are still appearing in Service Portal results and view record redirects to the record producer which the attachment belongs to. Can someone ass...
Hi, Please help with methods that can be used to get files from FTP into ServiceNow. Should it be done via Mid Server or via script?
San Diego Patch 7I've been trying to do a flow since our patch and no matter the combo I try ... I can't get string values to compare correctly in IF statements if that string starts out as part of a choice field. For example... I have a sub-flow tha...
Hi team, I am working on portal , customer is asking to display the filter on my request widget in portal. see below screen short, could you please help me how to achive this.
Dear community,I would like to ask your help to solve problem with connection issue with SAP PI. Let me first describe current situation. Our company decided to integrate some ServiceNow processes as Incident, Problem and Change management with SAP S...
Hi Community, I have a rest step which sends attachment to third party system via integrationHub action. Followed same steps as : https://hi.service-now.com/kb_view.do?sysparm_article=KB0745010 but get an error saying :Error encountered fetching Atta...
As mentioned in KB0816072 to Register an application on Microsoft Azure Active Directory where could I find the ServiceNow OAuth redirect URI? I understand that ServiceNow instances cannot send or receive emails from Microsoft's email service using u...
I study GlideScript now.I just looked up how to do it, but I couldn't find a way to quickly check the output.There are many steps before I can see the result, and it takes time to learn.To make the practice more efficient, we want to review the outpu...
Hi All,I created a record producer, now I want to add this record producer to the incident module.is it possible?ThanksNikita
