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How to delete a Custom Class (Name: Plotter)

Need assistance with deleting a Custom Class that was created in error. The Custom Class was created under a change in order to create a new model and then it was discovered the model was wrong and the right one was already created under another cla...

roxan by Tera Contributor
  • 707 Views
  • 1 replies
  • 0 helpfuls

Resolved! view isn't visible in Client scripts

Hi there,   I would like to set scripts only run for Workspace and saw an article where it says set view to agent workspace. I can see view is there in form layout and also when save, it shows view then disappear     does anyone know what's causing...

Elena19 by Tera Expert
  • 573 Views
  • 1 replies
  • 0 helpfuls

multi row variable set including tables

HI, i have a multi row variable set for 20 entries. the first variable displays all the server names from the server table and we have to pick it. Now the condition is that when i select the server name for the first entry which has these fields "use...

Supraja M by Tera Contributor
  • 931 Views
  • 6 replies
  • 0 helpfuls

How to check who added a user to the group?

I have enabled system property glide.ui.schedule_slushbucket_save_for_group_roles to grant roles and groups using background jobs instead of foreground job. Now when we add a user to the group, on the group membership record, it shows created by and ...

Nived K2 by Tera Contributor
  • 1380 Views
  • 3 replies
  • 0 helpfuls

Migrate from LDAP to Azure user provisioning

Trying to move away from our LDAP integration for user provisioning and authentication. I have SSO working with Azure but I have concerns enabling Azure user provisioning. Mainly do I need to worry about a user created by LDAP import having a duplica...

Ben Hook by Tera Contributor
  • 536 Views
  • 1 replies
  • 0 helpfuls

Case and incident template

Hi Everyone,   Can anyone please help me regarding few requirements. Is there something similar Work Order Template for cases and incident table.  We don't want to use template present on form rather there should be separate template table like work ...