Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Hide an empty KB category on the portal

On our end-user portal, when users go into the knowledge base, they see categories that are empty (to them).   In the KB we have some articles configured so they aren't visible to our users.  For example we have a category of 'Azure' with three artic...

seanboggess by Tera Contributor
  • 3802 Views
  • 9 replies
  • 2 helpfuls

Resolved! tel: link not working

I added a column to the Notification Device [cmn_notif_device] table to hold "Display Value"This value will be a link for the user to initiate a communication to that device, weather a mailto: link or a tel: linkThe mail to links are working great. T...

Jon Ulrich by Kilo Guru
  • 2653 Views
  • 2 replies
  • 7 helpfuls

Resolved! Catalog Item Automatically Getting Approved

I created a flow in Flow Designer for a catalog item to go through an approval process. Every time the request is submitted through the Catalog item, it still showing automatic approval even though the flow is set to my flow that was created in Flow ...

davibow by Tera Contributor
  • 3044 Views
  • 4 replies
  • 2 helpfuls

Fix MID server issue

Hello community,Can anyone help me to fix the MID server issue ? MID server is failed to upgrade during the security patches and logs are as follows INFO   | jvm 1    | 2022/04/16 15:59:26.331 | Apr 16, 2022 3:59:26 PM com.snc.dist.mid_upgrade.Upgrad...

Mahesh23 by Mega Sage
  • 1325 Views
  • 3 replies
  • 0 helpfuls

Resolved! Record producer is not submitting

Hi All,I made a custom widget on a variable in record producer.Through that widget I am querying and inserting data into multi-row.It is working fine but when I am submitting record producer it is showing this message "Something went wrong and your r...

SMS notification-India

Hi, I want to send notifications whenever a P1 incident is created to the support group to which the incident has been assigned. We are able to send the notification to the US number but not able to send it when we are trying to send it to India numb...