We have a need to update data on a table that a Flow uses as a trigger to execute on. Before using flow we would use the property "setWorkFlow(false)" to prevent any business rules from firing. Now the only way we have successfully prevented flow f...
The ServiceNow documentation provides the following image of how question-rating is calculated. it refers to 'value.' Where is this value set? It also refers to minValue, however, the 'min' and 'max' fields only appear on the assessment metric form...
Hi Guys, I have been tasked with migrating legacy application data from RSA archer to Servicenow VRM application.Can anyone provide some steps or structure of this migration like where to start ,should it be done using APIs or any other method?
Hi, I am trying to get the widget from another widget. I have tried using the below code, but it is getting as empty only. "sc-variable-summarizer" this is OOB so i dont want to disturb this code. HTML: <div> <div><sp-widget widget="data.details_wid...
My requirement is to Auto update field values after 5 days of creation. Record is created--> after 5 days --> short_description (" alert 5 days) field should be auto updated. how to do this in Schdeuled job?
Hi, I am trying to figure out how to request an Oauth token with a certificate to authenticate with. Client secret is not deemed safe enough from the security department. Since it's a required field for an Application reqistry I guess it won't work w...
I had read & applied cle starter for encrypt attachment in my pdi. how can I fix this problem. https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/encryption/concept/c_EncryptionSupport.html
ServiceNowで取得したバックアップのリストアならびにリカバリについて、日時指定をした場合のRPO（RecoveryPointObject）とRTO（RecoveryTimeObject）が分かる方教えてください。災害復旧時については下記PDFに記載があり、1時間と2時間であることは存じています。https://www.servicenow.co.jp/content/dam/servicenow-assets/public/ja-jp/doc-type/resource-center/d...
Hi all, I have a catalog item with a list collector variable. The list collector is a reference field to the sys_user_group table. My issue I am trying to get the responses on an email notification but it's only returning the sys_id of the groups. H...
Has anyone successfully configured S/MIME email encryption with ServiceNow? Is it possible that this is new Paris or Quebec functionality? We need all email traffic encrypted during the entire flow from the ServiceNow email queue to the receiver. The...
Hi, Which table holds the information about 'instance_id', which we see when we browse 'stats.do' or 'xmlstats.do'? Thanks
As of the moment, Background scripts do not support running a script in the scope of an installed application (e.g. Human Resources: Core).Does ServiceNow have any plans to change this?Background scripts is a great way to develop a script without cre...
Requested_For Variables Request/Requested ItemHI Community! Need some advise and a little help. In Fuji release I am trying to sync the REQ & RITM requested_for variable from a variable set and for some reason its not working - Any ideas, Help is app...
Hi I'm attempting to put together a mail script for a request notification which directs the user either to the Service Portal if they have no role and if they have an itil role directs the user to my tickets I've started putting together the follow...
Host Enter the fully qualified domain name of the target host where Microsoft Active Directory is installed. For example, ..com. is specified in the instruction when I do this but not promote to domain controller it does not allow connection.
