Resolved! Source vs SSO source fields on User form?
What is the significance of Source and SSO source fields on the User form?
Forum Posts
JDBC Driver not loaded - Amazon Redshift Database
Hi, I have a Redbase database in which a customer is keeping data that we want to import on a regular basis for their Change process. The JDBC Driver is not supported by default, so I uploaded the Redshift JAR file for the MID server, and created a...
Resolved! gs.getUser().getPreference() it returns me an object, but the data is a string
i made this function to take user preference in script server:it returns me an object, why? The value is a string.
Resolved! How to call REST Massage in Script-Background of ServiceNow
I made JSON on OpenWeatherMap like below and I tried to call REST Massage in Script-Background of ServiceNow by entering JSON's script below and clicking "Run Script".However I couldn't call REST Massage. If someone knows solution, please let me know...
Resolved! I want the label when referencing data of a reference type to show the value of another column instead of REQXXXXX.
I try to reference data of a reference type, but the display item is the request number. I would like to display data in a specified column instead of request numbers.
Revert changes to the Store version
Hi, What is the best practice for returning objects back to the Store version? If you revert to the (previous) Store version the change is captured in an Update Set, but when you promote it to a higher environment, it appears as if it is customizatio...
Resolved! SetValue to list collector fails for external user
Here is a simple catalog item with a list collector variable.In addition, this catalog item has a simple client script that setsValue () the contact sys_id to a list collector variable.SetValue () works fine for internal users, but I get an error for...
ACL issues on dashboards
Hi creating a dashboard from the managed docs data - have a mix of document revision and document tiles. We add a group to the group permissions tab on the managed docs to determine who can view and edit the document and their revisions. When creatin...
UIB: UI Action to initiate Modal Dialog created in UI Builder
I have configured a modal dialog component in my page. and plan to create an UI Action to open the modal dialog in the Workspace Client Script. Is there a way to do it? Few things I've explored: 1. tried g_modal.confirm but it is not able to ch...
Virtual Agent Dynamic Greeting Messages.
Hi EveryOne,Is it possibility to achive Dynamic greeting messages in Virtual Chat bot..? Example : If i Open First time in a day it should say "Hi Apple" with information(this is the Queue or any open request or tickets). And Again If i opened/login...
Now Experience Workspace UI Action - Open new Top level tab\Record and close existing
Been trying to figure something out, and wondering if anyone had ideas/experience on this. Within a Workspace\UX Application, I'm trying to create a UI Action that; Inserts recordRuns a glide record queryRedirects to that Glide Record in a new top le...
About "Condition" of Survey Question
①What is the "Condition" of Survey Question used to control? The records that match the conditions specified here are recognized and displayed in the "Assessment Metric Definitions". The records displayed here are the ones that will be I understand ...
Resolved! Permission to view the activity stream of the service portal approval form
Hi,all. I can see the activity stream in the approval form of the service portal. To see here, I need a role called sn_request_write. However, this role is too powerful and I can view records that are not related to me on the instance. Please let me...
Download attachments at once from sys_attachment table
I was requested by my clients to provide an attachment archiving solution to download all incident attachments at once into their organisation's file repository. These files should be easily searchable by their ticket number and stamped with the da...
