ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! User preference of type Voice/SMS

I cannot find any documentation on using a voice channel in user preferences. It doesn't seem to work at all, and I have a twilio/notify number. Please help! 2 things I need to do: SMS user preference seems to default to email to text. I would like t...

Autopopulate field value

I have created 3 variables in a catalog item one is cloud account name, and another is cloud ops support group which are from same table If I choose a cloud account name then the other field is autopopulated now the problem if the data in the backend...

kirankr2061 by Tera Contributor
  • 346 Views
  • 2 replies
  • 0 helpfuls

How to manage urgent task with agile board

Hi Community,I have run into a problem. Currently the lane in the agile board is set according to the state of each story. I am looking for a way to highlight or prioritize an urgent task or unplanned task in agile board. I am aware of tags, however,...

major li by Tera Guru
  • 543 Views
  • 2 replies
  • 0 helpfuls