Hello ServiceNow Community, I'm seeking some assistance with a specific requirement on a Record Producer. Here's the scenario: I have a checkbox variable on my Record Producer called "Mentioned information is correct". My goal is to make attachments ...
Hi, I'm trying to create variables of type "Date" as inputs to the subflow. But when I'm trying to test it, it doesn't give the option to choose the dates from the calendar. Basically the calendar is not popping up.PFB the screenshot for reference. ...
Pretty much the Subject. Can we show custom Modal (or even a simple Yes/No Modal) in List view in Classic 16?
We are integrating Duo Security with ServiceNow (SNOW) to raise automated tickets for user-failed logins. Any links or blogs I can refer to would greatly help. Thanks,Ananth
I would like to detach the knowledge article attached by our Predictive Intelligence similarity Job. I would like to do it through UI. I am using the latest Washington DC version. Is it still possible ? If possible what access is required for this?
Working in a Vancouver instance with Demohub installed and I used Virtual Agent to execute the Demohub sync. It upgraded Demohub and synced the content. After all the updates, none of the narratives are accessible:"This Narrative is not part of this...
Hello Experts, I am facing an issue with Interaction routing in AWA, below is the configuration: I have a custom queue and I have created an assignment group with 2 agents with timeout of 1 minute..Steps:When the interaction lands in the CSM Workspac...
1. Is it okay to import Hardware Model without Product or is it important? In some cases i saw product being automatically populated during normalization. Where is it coming from?2. Display name is concatenation of Manufacturer and Name which is perf...
When we are executing the import set it is running fine and loading all record but while tranforming it is getting stuck after few minutes.Also instance is going down in between and comes up with cancelled status on tranform map with error as per att...
Can anyone point me to documentation for, or otherwise explain the intended use of, the "task_for" field that gets installed with Domain Separation plugin?
I have a trigger condition that doesn't work when I dot walk in the user field. It's allowing me to select the proper field to send the survey to, but it's not triggering. If I swap out the user to someone on the table, it works. Essentially, the s...
How do I display additional comments and/or work notes to show on a form? I can make the text boxes display to add them, but I have records with existing values in both fields but I can't get them to display on the form: I added the additional co...
Hello SN Fam,After installing the Workday HR Spoke plugin, I realized that the module lacked a user setup guide. I followed the documentation to create all the necessary credentials for Workday, but I'm unable to test the connection under Connections...
Widget cancelled - maximum execution time exceeded When exporting a Dashboard into a Printer friendly version (Dashboard has 12 Tab) - all Tabs - a few reports do not appear and show a message of Widget cancelled - maximum execution time exceeded. ...
Hi, I am trying to create a report from sys_audit table to access past data. The requirement is to create a report that shows me the ticket data in a specified timeframe that is either handled/touched by agent. I know reporting against sys_audit is n...
