MRVS section variable not showing in the Catalog task
Hi Experts,My MRVS sections not visible in Request Item Variables section catalog tasks, the catalog tasks are creating through flow designer.Please help me out in this blocker.Thanks in advance.
Forum Posts
Session expired
Hello community, After the upgrade to Yokohama, we are getting disconnected from the instance after 2-5 minutes of inactivity. We login in using /login.do and we have also added the MFA as extra security. This was not happening before. Can you please...
Resolved! Flow Designer and scripting Ask for Approval
Hi community, Has anyone tried to use the "scripted rules" on the Ask for approval? Because my flow won't be as simple as "take a user in a predefined field"... I can't find what the rule is expecting
MRVS section variables not visible in Catalog Task (sc_task)
Hi Experts,My MRVS sections not visible in Request Item Variables section catalog tasks, the catalog tasks are creating through flow designer.Please help me out in this blocker.Thanks in advance.
UI Builder - Action Bar not working
Hi, I have an action bar "Approve" component in Workspace that is not working. I have checked in my PDI which is OOB and its working fine. I have already compared both this instance and in my PDI all the possible components and they are all similar b...
Resolved! How to change Author for several knowledge articles?
Hi, I wonder how to change author to several knowledge articles without having to do it one by one? Can this be done without customization? I found how to change author on a single article, by adding the author field to the knowledge form (https://hi...
Chat timeout settings specific to each chat experience
I know there are system properties to control idle chat timeout, referred below community threadUnderstanding Virtual Assistant Timeout Settings and ServiceNow documentation Controlling idle live chat sessions But in my case we are using different ch...
Overwriting OOB delete form button (scoped application)
Hi Community, I have tried to overwrite the default global delete form button without luck. In a scoped application I'm using 'sysverb_delete' on a UI Action to change the button, and that part works fine (see screenshot). In terms of functionality...
In an Order Guide, using Rule Base, setting variable values for checkbox variables
In one of my order guides, I am using Rule Base to set an Item Variable in a catalog item. If the Item Variable is a text field, reference field, or Select box, I can set the value, (first screenshot). But if the Item Variable is a checkbox, I canno...
Resolved! Hid widget based on location
Hi, I want to hide widget if logged in user country is germany. Can community will contribute in my post to complete this requiremet.Thanks
Resolved! Character limit on multi line text variable
Does anyone know the character limit on the multi line text catalog variable?
Process to setup Dynamic translation for Notification in Servicenow
Hi Team, Currently we are using OOB Request completed Notification which is using Employee notification template and Employee notification layout. I have done below stepsInstalled com.glide.notification.translation plugin Created this system property...
Impact if we migrate from SCCM 2016 plugin to Service Graph Connector
Will there be any impact we directly migration SCCM 2016 plugin to Service Graph Connector?If yes, what precautions do we need to take to ensure it does not create any impact in instance. Thanks in advance ThanksShahida M
Resolved! Flow Action "Look Up Record" logging error "No Record Found"
We're trying to keep our error logs clean, in order to monitor for actual issues.In a specific flow, there is a "Look Up Record" Action, that is in place to make the subsequent task creation happen IF there IS a record found. The "Don't fail on error...
VOIP Class in CMDB?
Looking for best practice or suggestion on what class to use in the CMDB for VOIP CI. We want to start to store the VOIP devices in the CMDB, but not sure of what would be the best class. I could see were this could fall in the network gear class or ...
