Hi All, So slight issue. We are looking to enable Contextual Search for our Incident (and Request) forms. Somehow we have disabled this from showing on the incident form (and other forms) which we are now looking to reverse - only trouble is I cann...
Hi all - and Happy New Year! I've noticed some odd behaviour when searching for knowledge articles via the Service Portal. Basically when I have chosen a specific knowledge base via the portal and then try to search it ignores the knowledge base I've...
Hi, I have an excel file to upload into SYS_USER table with their primary group assigned. As part of the transform map script, I had the below script but it doesn't work. Can you please let me know what I am missing?
Does anyone have any examples they can share of presenting RITM variable summary in an email notification script in a table format? We have approvals triggered from Requested Items and are currently providing the OOTB script summary but i would like...
Hello Guys, We got a requirement to setup sso with ADFS, i want to first test the sso connection in personal instance before we setup for project instance, i tried to get the free account for adfs but i couldnt find any free account to register for A...
Hi Community, We are trying to add flow designer to catalog item instead of workflows or execution plans, but we are not able to find it in configure form layout. Even in the dictionary "flow_designer_flow" is missing. Can anyone help us with what we...
Do you have any idea what causing of cmn_notif_device - primary email address is empty? I have tried to check my new personal instance but didn't find any empty email address.
Has anyone encountered this error on a list visualization in a workspace? In the UI builder, the list shows up fine. An error has occurred, variable 'table' has coerced Null value for NonNull type 'String!'
Hello! We have couple of python scripts which we want to integrate with ServiceNow. So basically we need a kind of input FORM and use such input as variable and execute python script in back-end. I would be happy to provide more details if required. ...
Hi , When click on create new under Knowledge module / if we do kb_knowledge.FORM we used to get default knowledge base as 'IT Knowledge' but now we are getting this alert message 'Apply Default Values' instead of auto populating the knowledge base ...
In Flow Designer I added the ootb Workday HR spoke action called "Look up Location Details" to a subflow. When I try to log data returned from the action the problem is that the last selectable level in the picker occurs when the data type is array....
Hi All:We have a requirement to add close notes to the ticket conversations widget in Service Portal. We need there to be notes in the request details form about why a ticket has closed so that the customer has a point of reference other than email...
Greetings community, I have an issue regarding SSO to our instance. We've recently set up SSO through Azure, and when our users (ITIL and non ITIL) are trying to log on to our instance, they're all redirecet to /external_logout_complete.do: Any su...
Hello, i am testing on a dev environment. I have added in Map Transform a onComplete script to send an Event: i tested these 2 methods: var e = new GlideEvent("my_import_servers_1", "", "", "");e.insert(); and tested also: gs.eventQueue('my_import_se...
Hello, We have a requirement to allow list edit on assignment group to only certain groups. I have figured out how to allow the groups to edit list view but all fields are editable any suggestion without having to create additional ACL's to lock do...
