What is mean current.isNew()
What is mean current.isNew()？ What is mean current.isNew() and current.isNewRecord()?
Forum Posts
Resolved! where can i find this file - variable_summary_approval.xml which is used in approval_summarizer_sc_req_item macro
I want to hide some variable set in the Approval form view. The form uses approval_summarizer_sc_req_item macro and in this macro variable_summary_approval.xml is used to display the variables. I want to change this xml file. Where can i find this xm...
Encoding a single variable to UTF-8
Hi, I am trying to encode a single variable in the middle of a string that is part of an outbound HTTP Post request. The value field should accept a regular string and then encode the string to UTF-8 before sending out. Any ideas? I'm new to Service ...
How to hide widgets if users does not have access to it in Service Portal
Hi Team, I have a requirement to hide the widgets if logged in user does not have access to that widgets . Can anyone help me how to achieve this? Regards, Priya
How to add 3rd option in workflow Approval
Hello Everyone,any one could help me to add 3rd option on workflow approval.like in the below mentioned screen shot we are seeing that there are 2 options 1. is approve and another is reject but i want to add one 3rd option RegardsAmit Singh
Resolved! How does the Custom (Parse by script) work in data sources?
Hi,I am trying to utilize the "Custom (Parse by script)" format for data sources in ServiceNow. I am retrieving a JSON-file through FTP, that does not match the formats described in the Docs. I am able to fetch each line and parse it to an object us...
Resolved! Variable Editor not showing in custom table
Hi All, I have configured a Variable editor under System UI formatter and added on to the form. but i am not able to see the variable editor after submitting the record producer. Can you please help me how can i see on the form. Do i need to write a...
Encrypted Text field and Single Encryption Context
I'm evaluating encryption support using encryption contexts. The use case is a table with a single encryption context. I created a table extended from Task then created a field of type "Encrypted Text". As the documentation states, an Encrypted Fi...
Resolved! Need to provide dynamic initial values for OOB form widget
I have embedded OOB form widgets in my widget. HTML : <div ><button ng-click="c.onEditForm('widget-form',{'table': c.data.table,'sys_id': -1})" type="button" class="btn btn-success btn-md pull-right pad">Add your item</button></div> Client controlle...
LDAP Group members not importing into servicenow
Hi Guys, I have gone through all the scripts mentioned but I am still not able to import group members from AD/LDAP into servicenow Groups using those scripts (i.e OnAfter and OnStart scripts). Also I need to know what should be the variable that...
Adding an approver to knowledge articles
Hi everyone, I am trying to set up approvers for Knowledge and all documentation I am finding says that "Knowledge_Group_member" should allow a user to approve, however my user is not showing up in the approvers list.
How to change colour in activity stream for custom field
Hi all, Anyone having idea to change the colour of custom field in activity stream i know worknotes and comments but for our own filed how can we change by default how it is getting where we can find
If both client script and business rule are applied on a table, which one will get executed first?
I read the answer as a business rule first. I feel it does not makes sense unless we know the context. I want to make sure this is right. For example, if I query for the incident, these are things happens in the order 1. Before query business rule 2....
Error while connecting to SMTP mail server with Connection Security as "STARTTLS"
We had configured the SMTP mailbox, with connection security as "START TLS". The same was working for the past few months perfectly until 30-May-2020. Since 30-May-2020, the connection between ServiceNow and SMTP server fails, and throws a message si...
Resolved! Fix script execution speed
I am running a fix script to update several million CI records. We are tracking the time it takes for the script to run and complete. Can I expect the performance (script execution speed, time taken to complete etc.) in PRD to be any different than i...
