I'm using the form widget to display a form depending on the type of record selected (incident, requested item, demand, etc.) from an open records page. How does the form widget determine which view to use? Examples: Logged into Service Portal as a ...
Hi Community , Is there anybody who has tackled a requirement of enabling a confirmation pop-up once the Post Button is clicked with/without DOM manipulations ? I am able to get to a point where on click of the Post button , the confirmation box ap...
I am getting "(g_form) [NOACTION] Could not find UI Action: submit" error when try to click the "Next" button in my order guide form. I see this error only when I Inspect - Console. The form does not move to the next tab. This form was working in pre...
Hello Everyone, i need to Insert the data into a table, if a particular CI is not there in the table. if the CI is present then i need to update it's record. In Create or Update Action of flow designer how do i query, to check that particular record ...
I am currently learning about knowledge management and how it works in ServiceNow. The problem is only around the search results. Problem: Whether in the Service Portal or Knowledge Portal the search field does not return the demo knowledge articles ...
Hello Experts, I've created a flow designer for the automatic update of a field on the location table. This is being triggered from the RITM. However I have to put a wait condition on the basis of variable on the catalog item like, "Desired Date" : D...
I am using Madrid and have a request for adding a Visual Task Board to display high level information from the Agile module. Is this possible? I haven't gotten to far in my research and what I've found is 2-years old and says that this is not possib...
Hi all,I am having sys_id of company name and i want to set that company name to reference field using sys_id.So how to do it?Please anyone can tell?
It seems to me every time I check, that the Knowledge Most Viewed Articles Widget is an ALL TIME view count. This is not optimal, and I wonder if it can be changed. If yes, How? Example Scenario: In January 2012, there was a Virus issue, so there wa...
I have a true/false column that needs to be a choice column with 3 options (auto/manual/unmanaged). How to do this and keep the existing column name via a fix script (as our change management process across multiple environments needs to be as automa...
Hi, I want to disable the portal suffix (esc) provided by OOB. But no active items found. Do I have to delete the record? Is there any other way? Regards,
1) In adding the requestor manager dynamically for approval in workflow activity for a requested item. 2) How to add the one particular group manager dynamically for approval in the workflow activity?
Hi, I have created a catalog item with variables requestor, title, location, email id and phone number. Requirements : 1) Have to auto populate the logged in user details by using the requestor variable. 2) How to change th...
Hi I am working in a New York Instance ( newyork-06-26-2019__patch4-hotfix1b-01-24-2020_02-05-2020_1535) having trouble to open Form Designer for one specific Form View (let's call the View "ABC"). Opening Form Designer from within the form (while in...
I would like to find a list of all tables that reference the CMN_LOCATION table. I feel like I should be able to get this from the application but all that I have been able to do is use the 'Schema Map' to get a visual representation. I would like t...
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