I have a true/false column that needs to be a choice column with 3 options (auto/manual/unmanaged). How to do this and keep the existing column name via a fix script (as our change management process across multiple environments needs to be as automa...
Hi, I want to disable the portal suffix (esc) provided by OOB. But no active items found. Do I have to delete the record? Is there any other way? Regards,
1) In adding the requestor manager dynamically for approval in workflow activity for a requested item. 2) How to add the one particular group manager dynamically for approval in the workflow activity?
Hi, I have created a catalog item with variables requestor, title, location, email id and phone number. Requirements : 1) Have to auto populate the logged in user details by using the requestor variable. 2) How to change th...
Hi I am working in a New York Instance ( newyork-06-26-2019__patch4-hotfix1b-01-24-2020_02-05-2020_1535) having trouble to open Form Designer for one specific Form View (let's call the View "ABC"). Opening Form Designer from within the form (while in...
I would like to find a list of all tables that reference the CMN_LOCATION table. I feel like I should be able to get this from the application but all that I have been able to do is use the 'Schema Map' to get a visual representation. I would like t...
Hello team! I needo to insert a value (string) from a catalog Item variable to a specific field on the table sc_req_item: target table: sc_req_itemtarget field: u_oficina_afectadasource variable name: Oficina_afectadaVariable Type: referenceRefers to...
Hi Everyone, When the users enters something on the incident short description, the contextual search results will bring up related knowledge articles down. From that search results, I want to add button called 'Attach to Incident' When user read the...
Hello, Today, a user received a notification that a Visual Task Board Lane had exceeded the Lane Limit, even though there are no lane limits in place throughout our entire instance. Researching the notification, I discovered it was triggered on the ...
Can json file be imported into serviceNow? If so, in what order?
Hello hope everyone is healthy, I have a requirement to send approval if one value is selected in list collector variable. So if user select value a plus other values send approval to approval group. If value a is not selected skip approvals. A...
Hello, I have a catalog client script that uses the onLoad() method to remove mandatory fields on a form load. There is one field that is a "Yes/No" type. If that field is set to "Yes" another field displays and is mandatory. My onLoad() script isn't...
Hello, Kb article author deleted the original attachment and replaced it with a new attachment. I want to restore the deleted attachment. I didn't find the record in Deleted Records table. Please help me out. Regards
Hi All, i have a new api and its working fine and giving data in json format now i want to consume that rest api output in service portal widget.
Dear community, I'm trying to get the 'Close incident' UI Action (or any other) on the 'ticket' portal page. I discovered that using the form widget I can see any UI Action I intend to use on the portal. But we'd like the ticket layout and would love...
