Resolved! how to update the Variable label dynamically. i have Variable as type: Label
I want to change the label of the variable based on some conditions. The type of the Variable is :Label
Forum Posts
Resolved! Prevent Same Notification Triggering from Double Update Count
I have a notification that is sending out a duplicate email every time the caller sends in an email. There is the native inbound rule that looks for incoming emails and matches it to the incident and updates the activity log with "Email Received." Th...
Resolved! Flows and Application Scope
I've started using Flow Designer as per the Fundamentals course recommendations, but I've seen a few places suggesting all flows should be created within an application scope and not global. Would anyone care to expand what the advantages are for thi...
How to delete multiple records in servicenow table using REST API
How to delete multiple records in servicenow table using REST API
Mid Server setup Architecture best practices
How many Mid Servers do I need to set up for discovering 2 data centers. One local DC and one remote DC about 20 miles away. And 2 cloud environments - both AWS and Azure cloud?
How are you supposed to get an action output script to work in flow designer? Is it even possible?
Hello, so i wrote a custom action in flow designer which queries a data record. After that a lot of data verifications regarding the given record are done. I have used the script section for action outputs but it seems that platform does not accept t...
Resolved! Renaming attachments during upload
Hi All,I want to add a file upload field to a catalog element which is part of a order guide..Therefore, I decided to create a iframe UI Page which redirects to another catalog element which has the upload field as variable..I'm using an iFrame becau...
When looking at dictionary entries, how can you tell if it is a cloned descendent of another one further up the hierarchy?
Background I went to a new client and I was searching for any dictionary entry that references a particular table. I was surprised to see that they'd apparently defined a dictionary entry with the same name on all of the classes in their CMDB. I open...
Empty reference field but there are sys_id is in
Hello all. Madrid, on-premise. In cmdb_ci_appl i have 'model_id' field. The field is empty om form but is in. Also if i push the button i see information about this application. Configure dictionary: I have this bug on PROD, but on DEV instance ...
Where to see the OOB Related lists
Hello, Under Related lists module, i am unable to see the OOB related lists for incident like Task sla, incident->parent incident and other Related list and i am selecting the view as default but no luck, can anyone suggest me how to find them. Thank...
Resolved! Order Guide and REQ approval instead of RITM approval
I created an Order Guide and the Order Guide created as desired the RITM's with their appropriate workflows. All RITMs require, in this case, approvals (actually two, the department manager and then C-Level) and I want to avoid that the managers are ...
DOM Manipulation error with CustomEvent.fire
During NewYork upgrade, Healthscan returned DOM Manipulation error for the following Catalog Client Script at line 8: function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } //Type appropriate comme...
Hide an element in a DIV
Hello, I am new to ServiceNow and Angular. How can I hide a <div> on a widget through the portal? I am able to not populate info to the <div>, but it just adds a big blank space. what I have is: <div ng-if="!c.data.accounting" ng-bind-html="c.data.ma...
Is it possible to integrate ServiceNow and Zephyr using REST API?
Can we use Integration Hub to integrate ServiceNow with Zephyr? We would like to get test execution and other details(test cases etc.) from Zephyr. Please let us know if this integration is possible through REST API. If it is, please share the steps....
GlideRecord#getValue not allowed in scoped application script-include
I have one scoped application where I have written some code in a script-include like below: var gr = new GlideRecord('my_table'); gr.getValue('some_column'); I'm getting error like: JavaException: com.glide.script.fencing.MethodNotAllowedException: ...
