Hi gang,I'm looking to use an onChange client script and a script include to do the following:- when the "location" field is set on a form I need the onChange client script/script inlude to lookup the 'region' of the entered 'location' from our locat...
Hello team,I noticed a weird behavior when querying a specific table (Software Packages) from the list view or via a reference field pointing to the name field.This table contain records having multiple words in the name field: ex. Acrobat Reader.Whe...
May i know what is difference between scope and rootscope.How do we decide which one to use?
Hi SNC,Would like to know how to add breadcrumbs in custom pages. We have 2 pages mypage1 and mypage2page2 is opened when we click on page1So we want home->page1->page2Thanks
I saw some chatter in previous posts but for whatever reason the responses are vague. Can anyone tell me what the purpose of cmdb_ci_group is? Is it used to allow CIs to be grouped? Is there some sort of additional use for this? Thanks,Steve
Hello,Do you know if there is a way to email a Knowledge base article ?
Hi Everyone,I just wanted to say thank you to everyone's help with my previous questions. I'm still working on a couple of them, but your support is truly appreciated and I am grateful.I am now trying to restrict Incident surveys from being sent to a...
I'm currently building some orchestration based catalog items within our service catalog. When attempting to create a user utilising the included packs, I constantly receive the following error in the ecc queue.<hresult>-2147016693</hresult><error>Th...
Hi all,I've got a client script and script include that I'm using to set a date field based on the value of a variable on an asset record. I need to incorporate some code to set the value in the new field to match the user's date format to ensure t...
Is it possible to hide the visibility of the Knowledge Bases from the Knowledge Base home page based on roles or other conditions?
Hi All,We are developing a custom application that manages cases. This application replaces a system that the customer is using. Their existing system currently has case notes, which would typically be modeled as journal entries in ServiceNow. The as...
Dear Colleagues,I'm preparing some notifications and what I wan to include in them is link to approval view for approvers, so they can easily reach the ticket and approve/reject from there.I've tried ${sysapproval.URI_REF} however it is not working, ...
hi all,I've got a GlideRecord that is retrieving the variables and values from a record. However one type of variable on the record is a reference to a table that extends the Data Lookup Matcher Rules table, and for those variables it is returning ...
I am new to ServiceNow and i want to start reporting in ServiceNow using PA. Although i understand that CMDB_CI and Task are the main Coretables; and then there are bunch of parent and extended tables in Service e.g. incident/Application and other de...
Is it possible to have two instances cloned the same day at the same time? Due to the nature of our operations we need to have two instances cloned the same day at the same time but when I go to ServiceNow to schedule the clones, it's allowing to on...