I have a request to remove the option of Create New Project from the Project Planning Console. (when you go to Project -> Projects Planing Console - Select a project) Is this possible, or is this a part of the platform that cannot be customized?
Hi Community, I'm wanting to add a new field to the Catalog Task Workflow Activity and for the value to be carried through to the Catalog Task itself, as per the behaviour of the Fulfilment Group, Assigned To and Short Description fields.I know how...
I saw some chatter in previous posts but for whatever reason the responses are vague. Can anyone tell me what the purpose of cmdb_ci_group is? Is it used to allow CIs to be grouped? Is there some sort of additional use for this? Thanks,Steve
Hello Everybody,Can you help me, where I find the source code of view button on attachment form? I attach a picture, and highlight the view button.Thank you, Lilla
New Service now user so open to any help or redirection. Spent a little time searching, but didn't find the answer. We're migrating to Service Now and want to generate some detailed storage reports. Today I can easily see "Disk Space" but I what ...
Hello,Do you know if there is a way to email a Knowledge base article ?
Hi Everyone,I just wanted to say thank you to everyone's help with my previous questions. I'm still working on a couple of them, but your support is truly appreciated and I am grateful.I am now trying to restrict Incident surveys from being sent to a...
What is the best way to allow access to all classes/types under Configuration Items so that they are visible both as a module (if there is one) and in the list view. I want everyone with the role asset to have access to these objects for viewing.Is t...
I'm currently building some orchestration based catalog items within our service catalog. When attempting to create a user utilising the included packs, I constantly receive the following error in the ecc queue.<hresult>-2147016693</hresult><error>Th...
Hi all,I've got a client script and script include that I'm using to set a date field based on the value of a variable on an asset record. I need to incorporate some code to set the value in the new field to match the user's date format to ensure t...
Looking for a Client Script that will Popup a message on a selected variable.. If "No" is selected then a set of instructions will pop up
I have a requirement where few of my variables in the catalog item has "More Information" tag . I have selected show help in the each variable section. But they are closed by default. I want to show it Open by default when catalog item loads.Thanks
Is it possible to hide the visibility of the Knowledge Bases from the Knowledge Base home page based on roles or other conditions?
Hi All,We are developing a custom application that manages cases. This application replaces a system that the customer is using. Their existing system currently has case notes, which would typically be modeled as journal entries in ServiceNow. The as...
Dear Colleagues,I'm preparing some notifications and what I wan to include in them is link to approval view for approvers, so they can easily reach the ticket and approve/reject from there.I've tried ${sysapproval.URI_REF} however it is not working, ...
