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Resolved! Planning console- remove option to Create New

I have a request to remove the option of Create New Project from the Project Planning Console. (when you go to Project -> Projects Planing Console - Select a project) Is this possible, or is this a part of the platform that cannot be customized?

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odinx16 by Kilo Contributor
  • 1986 Views
  • 2 replies
  • 4 helpfuls

What is the purpose of cmdb_ci_group?

I saw some chatter in previous posts but for whatever reason the responses are vague.   Can anyone tell me what the purpose of cmdb_ci_group is?   Is it used to allow CIs to be grouped?   Is there some sort of additional use for this?  Thanks,Steve

srphayre by Giga Contributor
  • 4412 Views
  • 4 replies
  • 1 helpfuls

Resolved! Attachment view button

Hello Everybody,Can you help me, where I find the source code of view button on attachment form? I attach a picture, and highlight the view button.Thank you, Lilla

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l_lilla by Kilo Explorer
  • 1333 Views
  • 1 replies
  • 1 helpfuls

CMDB Storage Detail

New Service now user so open to any help or redirection.   Spent a little time searching, but didn't find the answer. We're migrating to Service Now and want to generate some detailed storage reports.   Today I can easily see "Disk Space" but I what ...

hankm by Kilo Explorer
  • 1278 Views
  • 1 replies
  • 0 helpfuls

Resolved! Alllow all Configuration Items for a role

What is the best way to allow access to all classes/types under Configuration Items so that they are visible both as a module (if there is one) and in the list view. I want everyone with the role asset to have access to these objects for viewing.Is t...

Create AD Object error

I'm currently building some orchestration based catalog items within our service catalog. When attempting to create a user utilising the included packs, I constantly receive the following error in the ecc queue.<hresult>-2147016693</hresult><error>Th...

ddrelincourt by Kilo Contributor
  • 2915 Views
  • 2 replies
  • 2 helpfuls

Resolved! Specify timestamp and user ID on Journal Entries

Hi All,We are developing a custom application that manages cases. This application replaces a system that the customer is using. Their existing system currently has case notes, which would typically be modeled as journal entries in ServiceNow. The as...

roshanrao by Kilo Expert
  • 3142 Views
  • 5 replies
  • 3 helpfuls

Resolved! Approval view link in email notification

Dear Colleagues,I'm preparing some notifications and what I wan to include in them is link to approval view for approvers, so they can easily reach the ticket and approve/reject from there.I've tried ${sysapproval.URI_REF} however it is not working, ...

greggszul by Tera Expert
  • 7687 Views
  • 9 replies
  • 3 helpfuls