Hello,I have a workflow set-up on the sc_request table for the ServiceNow catalog. It works perfectly. I want to populate the Requested For field in the SC task with the info from the Request. I've tried a ton of different things but nothing is wor...
I'm trying to create a new record for a custom table (u_qsse_query) from an 'Icon Link' Widget. If i set the URL to u_qsse_query.do it opens a record but not in the portal (as expected). I have tried linking it to a new page (qsse_log_query) but when...
Hi gang,I want to put together a notification that will send to users who are entered into a reference field on child tasks of a parent record. Here's the scenario:I have a custom table [x_cur_oc_feedback_oc_feedback] that has a [comments] field; thi...
I'm working on an integration with xlRelease and I have an outbound REST message which works with a static text string for the content.I places a variable in the content string so that it can be substituted before the message is sent. I placed the te...
HI all,We are running through a strange issue post Jakarta upgrade with a range of import set rows in one of our transforms(between 4000 and 6700) getting skipped.We are transforming CMDB computers through Eracent database and coalesces on sys_id.The...
Hi,I send a email to a Servicenow instance. The body is copied to the description field, as expected, but it is truncated!The email contains some inline images, but even with them the whole mail size is still <500KB.It checked the "com.glide.email.ma...
In System Definition -> DictionaryI what to white lista a filed (alm_hardware.serial_number) for auditingAudit on (first row) i guess?Now when I want to add the serial number filed it seems that I have to create the filed that is already created in t...
Hi Team Looking for a document which talks about the servicenow over all datasize allowed per instance? Is there any threshold limit(8TB). If so customer has to buy more storage if exceeds the threshold.
How to update Search Result page of Service Portal from Search to CustomSearch page. I need to update the same in typeahead search widget.Thanks in advance
May i know the API's / options to, access and pull Asset information from a ServiceNow CMDB.
Hi. I've overridden the default behaviour of the new combined journal fields (specifically Work Notes and Customer Comments) so that both fields appear all the time (see my post here: Disable combined journal fields). However, I've noticed that on so...
We are trying to setup edge encryption and this requires setting up proxy server within customer premises. If anybody connects directly to ServiceNow instance without connecting to internal network of customer then will edge encryption would still wo...
Hello, We are troubleshooting an integration outside of ServiceNow and the question was asked how we can disable the AMB (Asynchronous Message Bus) inside SerivceNow. Specifically, how do we stop the browser from making constant REST calls (aprox eve...
Hello,Is it possible to back my instance locally, for example by exporting all metadata to xml file.Thank you.
Hello experts,Can anyone help me in understanding what is the significance of Signing/Encryption Key Alias and Signing/Encryption Key Password in Identity Provider.I can see the value OOB present in servicenow.How can we change its value and what is ...
