Hi allPlease can you help. I am trying to automate license allocation to users based on user request and available licenses in the system. However GlideRecord and query on license_details table doesn't return me desired results. Please find below the...
helloI need to change the title of the cards on the Visual task boardalso, i need to change the form layout on the popup cardsAny suggestion?Thank you!
We have a scoped application that is a large, detailed structured knowledge repository on specific data standards. While the knowledge ther eis not appropriate to be in a KB DataBase, discussion and ongoing improvement to it is a great application of...
Hi, is there a server side script functionality in servicenow likectrl + alt + shift + j for client scriptto be runned in the currect opened record?Thanks,Tadz
Hello,For one of our clients I am implementing the visual task board plugin.They dont want to make use of flow- and guided boards.I used the ui context menu to make the users unable to select these boards.Sadly servicenow shows an URL in the visual t...
how to add submit button in the catalog item forms instead of shopping cart
We are getting the below error with orchestration running powershell scripts using VMware PowerCLI, believe the import module Initialize-PowerCLIEnvironment_Custom.ps1 maybe causing the issueScript (runs find from the command prompt)import-module...
Hello SNow Community we have a starting homepage for most of our users and some requested to have a search box directly placed to the homepage (not Service Portal!). I cannot find a search box item by default:Homepage items Anyone idea how to add a s...
Hi All,I want to send notifications to group member's when there group is assigned to ticket, I don't want to send notifications group manager.He is not a member in group , But still he receives notifications. Just he is a manager for the group. Who ...
Can anyone share the max limit of KB article source code -- by number of characters or by number of lines?If no limit, how do Service-Now handle long KB articles.The reason for this is that we are pushing data into Service-Now which will then generat...
Hi All,I am creating an ACL to restrict a user with a custom role to access and update Incident records.I have tried to create a Read ACL rule with the following configurations:However, if i tried to impersonate a user with a 'bu_itil' role, those 3 ...
Hello Experts,How to use the the GlideDialogWindow in service portal?I want to show some message to the user based on the variable selection.setTimeout(function(){ var gdw = new GlideDialogWindow('response_message_und_comp_org'); gdw.setTitle('...
I haven't been able to figure out why someone would use underscores to tie keywords together into a single phrase. I assumed doing so would require an exact match in the search such as using double quotes in a Google search. We are using v3.There was...
Use Case details: I want to present a list of a user's active tickets on the Service Portal. These 'tickets' are records in tables extended from the task table, but also will include records from a few custom applications that were not extend...
Hello,I recently domain separated the Schedule jobs / Scheduled reports table in our dev instance and raised a question to ServiceNow HI regarding an error that I was presented which resolved itself.It would appear that there aren't any issues and th...
