Edge proxy (encryption) installation error
Hello Everyone, I facing a issue while installing the edge proxy , I'm getting following error - can anyone help me to rectify the issue.
Forum Posts
Ensuring Data Integrity with ServiceNow Data Policies: A Guide for IT Leaders
In today’s data-driven landscape, IT leaders face the growing challenge of maintaining data integrity while meeting evolving business demands. ServiceNow provides a robust mechanism to enforce data governance: Data Policies. This article explores how...
Resolved! Populate search result to Contact Card in UI Builder
Hello. anyone can help me how to fetch or populate information from search input (sys_user) and display it to the Contact card?
Resolved! Setting the date field using the UI Policy
Hi All,Requirement:Populate a date field in a table with the current date when the XYZ field has a specific value. Additionally, users should be able to modify the date field if needed.To achieve this, I have created a UI Policy with the condition t...
How to update view in Service Operations Workspace?
How to update the view in the service operations workspace? E.g. I open Service Operations Workspace, open an incident, I will view the default OOB SOW incident view. If I create a new view in "workspace view rule" for my role, I can view the new rol...
Domain separation for Number and Counter tables
Hello everyone,I'm working on customizing the sys_number and sys_number_counter tables to support domain-specific number generation in a multi-domain environment. The goal is to add a domain field to these tables so that unique numbering sequences ca...
How can I build a portal?
Hi all, I wanted to aks you for help how to build my own portal. If I build my portal using CSM what´s the difference to a protal built using ITSM?
Resolved! Universal Request roles needed for Triaging
I have currently set up the service set for universal request. I want to understand what roles are needed for the group and if the group can create HR cases and or Incidents without the itil role. I have created a group and I've given the group the...
Custom Action | Issue with Dynamic inputs data types.
I am working on a custom action, I am using dynamic inputs in it. When I read the input variables in a script file step right after the inputs step, I am loosing the data type. How could I persist the data type for my input variable?
Help with UI builder and data retention
I have created a new page in UI builder and also a new table called u_key_contacts. How do I make it so that data entered into the input boxes is saved on the form and displayed in the newly made table? Any advice would be great
Resolved! Licensing for Slack Webhooks Spoke?
Hey all, I´m currently working on an evaluation if my company should switch systems to ServiceNow. We wanted to integrate Slack so for example if a customer opens a ticket there should be popping up a message in the dedicated Slack channel. I stumble...
Exporting Vulnerable item data to PowerBI
Vulnerable items are having lots and lots of data updated every hour and exporting it to PowerBI via export sets is failing because of the huge size of the file generated to be exported.Please advise work arounds
How do I use a CSM Workspace page/functionality in HR Agent Workspace?
Hi there, I hope everyone is doing great!! There is a functionality that is the 'Retire button modal' that is configured for CSM Workspace and I want to use it in HR Agent Workspace.I will leave some prints below.Steps to reproduce:Go to the articles...
Resolved! Reject button not rejecting approval request
I have a reject button where the Client box is checked, and the onclick field has the onRejectingBIR() function set. The button shows up, and moves the record to the correct state. It even sends the comment to the work notes as expected. The only thi...
