Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

how can we see field changes in the activities filter on service portal?

ads4
Kilo Guru

‎02-09-2022 03:09 AM

how can we see "field changes" in the activities filter on service portal?

Just like we see in the standard ui

0 Helpfuls
  • 1,334 Views
1 REPLY 1

Sai Kumar B
Mega Sage

‎02-09-2022 03:14 AM

Hi Author,

The Service portal doesn't show any activity history related to fields other than ticket conversations, I believe you have to create a custom widget to get record history activity by Gliding into the sys_audit table.

0 Helpfuls