How to prevent KNM permalink refering to "Draft" version of KB Articles
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04-23-2024 06:34 AM
Hello,
we recently activated at custom the Advanced Knowledge Management with Versioning, and we are trying to address one behavior of the module - that shows users on Portal most recent KB Articles - even when they are in "Draft" state.
From SN, I gathered this is expected behavior, as long as user has visibility to the article. However customer is not happy with this, so my question is - how to prevent this behavior - while not restricting user access to the Articles.
Disabling the "Info message" on Portal would be easy enough, but is there a way to customize how the permalink URL is working?
Would look forward for your suggestings.
Thanks
Pavel
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