Landing page is not attached to workspace

jcekol
Tera Contributor

Hi there, I got 2 issues.

1. In my TEST Instance. I created a Workspace but Landing page is not getting attached to it and as you can see in the attached pic UI Builder button is not available

2. In my DEV instance when I click on "Agent Workspace Home", the page is loading but nothing happens

see attached

 

Can you assist , please.

Thanks,

JCE

3 REPLIES 3

Ct111
Giga Sage

Hello,

1) For settting your landing page I would insists you to go through this link

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/modify-landing-page-layout.html

 

2) For loading issue plz check this link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831428

 

Mark my ANSWER as CORRECT and HELPFUL if it helps

jcekol
Tera Contributor

Hi Periyasamy,

Thank you for responding to my question.

I have checked the Link you supplied and I did repairing the plugins as suggested but the page is still not loading. I am still getting errors. See attached file.

Happy New Year.

Regards,

JCE

Periyasamy P
Tera Guru

I suggest to create new workspace via Now Experience > UI Builder. Seems you have used Workspace Experience. I have create new workspace as well portal using this.

Refer UI Builder tutorial for more details.