need to create incident record from one instance to another instance using rest . Please explain steps with images

[Shilpi Sharma2]

need to create incident record from one instance to another instance using rest . Please explain steps with images

Thanks in advance

[Shilpi Sharma2]

Hi Narayan,

it is creating a blank incident in another incident but not saving fields value it is giving this error in logs

Skipping scoring of insert on table incident: Table incident is missing requester and fulfiller condition: no thrown error

[Shilpi Sharma2]

Hi Narayan,

Thanks now its working.

[Pranav Patil]

Hello Everyone ,

I have one question. 

Suppose Implementation given above is already achieved and incident is getting created in the other instance.

Is there a way if the incident from the source instance is updated then Destination incident should be updated also ? 

Please reply 

Thanks 

[RiteshSwarnakar]

Yes, it is possible.

Please have a look, this article might be of some help.

Rest Message: Send Work notes and Additional comments from Incident form of one SN instance to anoth...