Update Sets and Service Portal
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04-26-2018 09:53 AM
I am having issues with the service portal.
I created a service portal in the DEV instance. I did so through the designer. None of the changes I did are showing up in the Update Set, which I expect. We were taught in training that the Service Portal does not migrate through the update set. The question I have is, how do you move the service portal between instances? Am I missing something?
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04-26-2018 10:02 AM
Hi,
SP does not come over on Update Sets and to sort of clone them and bring them over requires a LOT of exporting, really too many to name from containers, etc. It would be best to just try and replicate or clone (if you can).
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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04-26-2018 10:06 AM
Anything I have ever done with Service Portal has moved in update sets. Did you check to see if you updates are in the Default update set?

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04-26-2018 10:08 AM
It doesn't capture everything though. I believe.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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04-26-2018 10:10 AM
The only time I ever had an issue was when my co-developer forgot to choose an update set.