Update the content (body) of a knowledge article

[JulietChicago]

HI,

Today we have some terminology within each article that needs to be changed.

This text is in the actual body of the article.

How can we perform a mass find and replace on the actual text (body) of the article without having to manually touch each one?

Thanks

Julie

[trevorjerue]

This should be of some help: Mass Edit Knowledge Base Files

[Michael QCKM]

I'd like to know if this in fact resolved your issue. We too have the same issue OFTEN (A product or vendor changes their name, a supported Product version changes, an Escalation Group changes their name, etc.) and to change each article in the workflow is... ridiculous to consider.

The SN Admins need a systematized way to change specific strings in Knowledge Articles;

1. Select Knowledge Bases X, Y, and G
2. AND/OR Select articles KB0012345-KB0012355
3. AND/OR Select articles with Knowledge Category "Microsoft Applications"
4. AND Find "X-word or string", replace with "Y-word or string"

There is currently NO good known way to do this and my Admins cannot help me.