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VIP tag

Hello ,  I want to add vip tag for records in Service Operations Workspace .Though the user has been marked as VIP it is not showing on the record . Thanks 

harry24 by Tera Contributor
  • 326 Views
  • 4 replies
  • 0 helpfuls

Stages in flow and subflows

Hello! I observe that when i want to show all the stages in SC Order Status (Custom) widget, i receive only stages that exists in the principal flow . That is a problem when i have some actions in parallel, as my widget stays in the first action, eve...

andreea88 by Tera Contributor
  • 180 Views
  • 1 replies
  • 0 helpfuls

Notification

Hello , I want to create a notification for a task assigned to user which should be displayed on bell icon which is present on the global banner . Please refer attachment  Thanks  

harry24_0-1720157878789.png
harry24 by Tera Contributor
  • 182 Views
  • 1 replies
  • 0 helpfuls

Email notification issues

Hi Community,I need some one help , I have created two emails , one is interrupted another one name rejected.  I have created two events for these notifications.Event names : cloud_intake.olympus_vending_errorv2 :  Rejected messagecloud_intake.olympu...

JVINAY by Tera Contributor
  • 212 Views
  • 1 replies
  • 0 helpfuls

Email trigger isssue

Hi Team, I have a requirement for email notifications, I wrote some script for two events one for interrupted and another rejected. above two emails trigger only vending failed status but success trigger new email but this situation any time only abo...

JVINAY_0-1719909179374.png
JVINAY by Tera Contributor
  • 256 Views
  • 1 replies
  • 1 helpfuls