Hi Team,Has any one idea on Servicenow Ebonding I want to map customer data fields to ensure that the data is correctly categorized and easily accessible For customer product I want to create REST order payload from the other domainThen customer...
when assignment group is US group. our requirement is every day, we need to send reminder once state change to pending user acceptance and after three reminders we need to close these tickets automatically on 4th day.
When we are hitting API we are getting Error: getaddrinfo ENOTFOUND error. Also, as suggested in the community we tried setting the system property "com.glide.communications.httpclient.verify_hostname" to false. "com.glide.communications.httpclient...
Hi Team,I am facing issue while updating the record from update function through soap message. I am getting this kind of error com.glide.processors.soap.SOAPProcessingException: Web service update called without a sys_id, ignored - Failed to Update.w...
If we have a change in lying "pending acceptance" state and if we need to close that change (with cancel reason code)as its no longer needed. It would bypass the SMO approval and move to next state "pending owner approval" and sometimes straight way ...
Hi everyone,I'm encountering a critical issue with the functionality of Knowledge Blocks due to the rules governing their access. Here’s my situation:I have a knowledge base (KB001) where the "Can contribute" section/tab is assigned to an assignment ...
what is the reason for the Autopopulate 'Assigned to' on the New Incident form to open for a user the source of the behavior?But unable to get it while I'm impersonating the user.Please help me out here. Thanks In Advance,Sukanya.P
Hello Everyone, I have an urgent requirement that in a service catalog form onclick of a button it should open a modal which has a table format from which api response values has to populate in the table and post selection it needs to get mapped t...
I have to create record based on drop down choice on record producer Q ; type of request a incident b problem c Generic tasksuppose user select option a need to create incident if option b need create problem.
Hi Everyone, When I add email script to my email client template its not working , not showing while implementing but when I add in the notification its working as expected. Can anyone help me here please. Thank you
What role should be given to view workflow contexts
We have a calendar field through which we have to pass tomorrow's date. This calendar field can only be accessed using Custom UI. So, we chose the step "Set Component Values (Custom UI)" to pass the date into the calendar field. The code that we used...
Hi All, There's an incident raised by the person who isn't a part of ServiceNow through channel virtual agent.Currently when we checked the logs and history it shows as "Guest" in ServiceNow because the raised person isn't a part of ServiceNow . Is t...
Hi all,Can anyone please explain the discovery module from scratch and tell the full flow and working ?
Initially we have loaded some demands to the table, and now whenever a new demand is created it is creating with same demand number, how can I mitigate this, and where can i adjust/reset demand counter?
