I was wondering if it is possible to add an external email address to the Auto-generated email when an incident is assigned to a specific assignment group. for example I have Supplier X who is an off tool supplier, I have an incident that needs to go...
Hi, I have a requirement to add one drop down field to the Email incident template, So where can I add this or configure this field. How to configure this. Thanks in Advance Thanks,Rashmi
Roles and Groups are capture in update set any solution and code ?
please help me with the script, after selecting 'other employee' for the variable 'request for' and selecting the user in 'who is the request for?', I would like it to complete my First Name and Last name.
Hi Gurus, Can someone please clarify who is given the Set Lane Limit on SAFe Boards in ServiceNow? I have admin rights, but I don't have the option. Regards,Kamva
My developer instance has been offline for more than two days and populating the following message: The instance is offline. Please check again in a few minutes. Please help to resolve the issue. Thanks,Raj
why we use event is fired over record is inserted or updated in email notification"what is the importance of event is fired
Hi guys! Can we use dot walking in the database view?
Where do we config to handle the transition NEW-IN PROGRESS-ON HOLD-CLOSED?
Trying to add a business unit field in the default form, I was able to add the design layout and selected type as a reference. From the design, I added a reference to the 'business_unit' table in this way; a lookup field got created. However, the pro...
Workflow:If Request Type is Add Access, add an Approval to Requested For’s Manager.If request is approved, create a Catalog Task with short description ‘Report Roles - Add Access’ assigned to ‘Access Management Fulfillment’ group (this is for manual ...
the task has to be triggered to abcd team only if the user is a abcd Usertask creation using catalog task in workflow
<body> <j:set var="jvar_table" value="${sysparm_table}"/> <j:set var="jvar_record_sys_id" value="${sysparm_sys_id}"/> <j:set var="jvar_choice_list" value="${JSON.parse(sysparm_choices)}"/> <g:evaluate> var list = JSON.parse...
Hi All,Regarding this catalog "ad.a approval delegation request". approval delegation is not working. Scenario:Approval Delegation is not created. no notifications sent to delegate for approval request. Can anyone help on this?? Thanks an...
I have added new drop down as Inventory Number in listBut not able to fetch the numbers created... Could you please let us know how add the Elements and Elements Type...
