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Servicenow Impact Module

Hi Folks,Is anyone aware of how to request Servicenow 'Impact' application and the Impact Instance Observer in PDI? Any leads much appreciated.https://docs.servicenow.com/bundle/utah-impact/page/product/impact/concept/impact-program.html

Header Menu need to add ICon

Hi All ,  I am looking to add an icon on the portal harder menu. Can anyone please help me to add that? I need to CHAT GPT ICON over there , I created custom widget to add chatGPT on header   

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Rushi2 by Tera Expert
  • 750 Views
  • 2 replies
  • 0 helpfuls

Save Button on the record producer from the portal

Hi All, i am create a record producer and try to access it from portal. so when i hit on "submit" button  from the portal it will open the change request form sp?id=form&query=chg_model%3De55d0bfec343101035ae3f52c1d3ae49%5Estd_change_producer_version...

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shid077 by Tera Contributor
  • 238 Views
  • 2 replies
  • 0 helpfuls

Resolved! SOW KB Article

Hi All, On the SOW Incident form,  the KB article is getting attached to the incident using OOB Attach button.However, i want to know how it is getting attached to incident an article. Could anyone please let me know the backend process(scripts being...

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Community Alums by Community Alums  
  • 520 Views
  • 6 replies
  • 0 helpfuls

In serviceportal search with name not appearing SR

Hi All, If you use "CMDB" as a search term relevant SR's do not appearFor example, if i search for CMDB i would expect the below SR's to be returned as results:CMDB SR for Application CICMDB update for Network CI let me know the reason. Please provid...

Sirri by Tera Guru
  • 224 Views
  • 1 replies
  • 0 helpfuls