Trying to add a business unit field in the default form, I was able to add the design layout and selected type as a reference. From the design, I added a reference to the 'business_unit' table in this way; a lookup field got created. However, the pro...
Workflow:If Request Type is Add Access, add an Approval to Requested For’s Manager.If request is approved, create a Catalog Task with short description ‘Report Roles - Add Access’ assigned to ‘Access Management Fulfillment’ group (this is for manual ...
the task has to be triggered to abcd team only if the user is a abcd Usertask creation using catalog task in workflow
<body> <j:set var="jvar_table" value="${sysparm_table}"/> <j:set var="jvar_record_sys_id" value="${sysparm_sys_id}"/> <j:set var="jvar_choice_list" value="${JSON.parse(sysparm_choices)}"/> <g:evaluate> var list = JSON.parse...
Hi All,Regarding this catalog "ad.a approval delegation request". approval delegation is not working. Scenario:Approval Delegation is not created. no notifications sent to delegate for approval request. Can anyone help on this?? Thanks an...
I have added new drop down as Inventory Number in listBut not able to fetch the numbers created... Could you please let us know how add the Elements and Elements Type...
Hi everyone,my requirement is Need to convert pdf to excel using RPA desktop design studio. If you had any idea regarding this please let me know. Thankyou
Hi,We want to clone our Service Now Production Instance (Tokyo) to our development and test target instances. The only area we would like to retain in the target instances is the sys_user table. Is this straight forward to carry out when requesting t...
Hi All, I am trying to get user URL from Script Action on 'login' event, using below code but it is returning as null. The same code works in background script though. Any pointers on what is missing? var url = gs.action.getGlideURI();gs.log('URL:'+u...
Hi , how to prep for SCA & SCI certificates? any recourses to suggest?
Hi Folks,Is anyone aware of how to request Servicenow 'Impact' application and the Impact Instance Observer in PDI? Any leads much appreciated.https://docs.servicenow.com/bundle/utah-impact/page/product/impact/concept/impact-program.html
I have a code which will calculate time from Incident created to resolved.I want to exclude Pause duration from that Metric definition.If the Incident is in Awaiting state, that duration needs to be removed.Please help me on this, as I am not able to...
I want to send 4 documents as mandatory checklist to the newly joined employee from service now as part of HR Onboarding. Please help me with the following asked question.
Hi All , I am looking to add an icon on the portal harder menu. Can anyone please help me to add that? I need to CHAT GPT ICON over there , I created custom widget to add chatGPT on header
