Hi! I just want to know how to do: If Request Type is Remove Access or Remove All Access, automatically remove the role/s, then set the RITM state to Closed Complete. My flow is as follows as per the other requirements:
Good Afternoon, I am currently looking at an Enhancement Request and I wanted to know if assignment groups can be dynamic? Kind regards,Chioma Woherem
Hi All, I have requirement to create a request based on excel input. how should i achieve this.
I can only find posts on this from 2022 but since we upgraded to Washington we have experienced random jumping of the cursor to different fields in Service Operations Workspace. ServiceNow have so far provided no solution and it is starting to drive ...
Hi Team, we are trying to setup Metric Intelligence in servicenow but we are not aware of how it works in servicenow. we have the mid server and do not have a virtual machina. how to setup metric intelligence in servicenow without having virtual mach...
Is it possible to create Date Range interactive filters for dashboard reports on incident table? We wanted to created filter to allow to select dynamic date intervals instead of predefined like last 7 days , last 30 days, last week or so on. Filter s...
Hi We want to remove list in SOW workspace in left pane 3 lines. We want to see other 3 home, schedule, teams but we don't want list.
Hi AllI am in the process of transitioning to a new company and have merged my account to transfer my CTA certification to my new email address from my previous one. When I merged, I received an email stating: "We have identified an issue with your r...
Hello Everyone, We are facing an issue while trying to raise an offer through an order guide in Sp portal. Even though the filed is automatically filled (the variable value is cascaded from order guide i.e we added item assignment variable in rule ba...
For the Employee Service Center (ESC) side, when I click on my task, I want to add a redirect link that depends on each approval to take users to the corresponding Knowledge Base (KB) article. How can I implement this? I've tried several approaches i...
In a Catalog Item consists of Mrvs When the csv is uploaded there are auto populated.which has variables - Data, data description, data user id1, data user id2, data user id3 all are single line texts. we need to restrict the the form when user id of...
Hi Team, In Our instance we have restricted users to browse ServiceNow instance using browser(chrome,edge etc) on Mobile ,However now i need it enable for single users I tried below in "For Mobile" UI script but didn't help Any suggestion apprecia...
I have been using my now learning account for a while. I paid for and took some on demand courses and also paid for a voucher to take my exam. I had paid for and registered for a course last week and was going through the course. As of today I am n...
When the incident was assigned from one group to another, the work notes were updated twice, causing the reassignment count to increase. These updates occurred within a fraction of a second.
On click of AI search suggested result taking to 'kb_view.do?sys_kb_id=' for knowledge and 'com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=' for catalog item.This links look like backend view (check screen short). On homepage search box ...
