Is there a specific role required to enable a user edit the story/scrum tasks assigned to them? They do not need to be able to create new stories, just once they get assigned a task they are able to update it and close when complete?
HiI am trying to set values of the field on submit with the response which i get from my SOAP call and i am able to see that in alert. but i am not able to set that to my string fields can you please let me know what am i doing wrong in below stateme...
Hi,I want to show the record number on Header next to " Trouble Ticket" . Please refer the below image. There is a Number to this record and i want to populate that next to Trouble ticket. Please let me know where i can change this.Thanks,Raghu.
Can someone help me an idea on how to trigger a record update in workflow?I have a catalog with asset record fields, when this catalog item filled in and submitted approval workflow should trigger and after approved it should capture the changes from...
I need to pass the retrieved value from g:evaluate outside of it. Here in the below script i have inci.name from g:evaluate want to pass it to <td> tag .how can i do this?<tr> <g:evaluate var="jvar_data" object="true"> var inci = new GlideRecord(...
Hi,Currently we do not allow anyone other than admin to delete changes.I would like the ITIL role to be allowed to delete changes if they are in a Draft state and if the change has been opened by them.Is this possible via a UI action? If so can someo...
We are using the HR platform and when using the Employee Offboarding it auto populates that description. Does anyone know how to modify the way it is populating? I am wanting to make a few changes
I run into a requirement where a server side action (a delete operation) needs to happen based upon confirmation from user. (A promp Box)Is it possible to call a client script from a before delete business rule. And proceed based upon the user respon...
I tried "Enable All" in Eureka instance, but that does not exactly give you the list of all BRs actually executed on any record.
HI, I am actually getting user full name by using the following script('user', gs.getUser().getFullName() );How can i get the user full name as well as user id.ex: Nandakishore (nkishore)Thank you:)
Which is the best way to go about in accessing server side information from a form level. (I am trying to find the better way among these two to access the parent record values on the child record on a form level).
Hi,I have a requirement when an Incident is logged via email to generate a number of Fields. The ticket will be already logged at this stage and going by the Short Description it should populate the relevant fields (like an auto populating template)....
The licensing structure on our ServiceNow account has is as follows:* We are charged for all users who have any role besides the "user" role.* If a user has any role aside from the "user" role such as "itil" or anything else then that user is counted...
Hi Everyone,Is it possible to restore multiple records from Archive log tables?Once i open the record, then i can see the related link to restore record.however is it possible to restore multiple records in a single go..any script or anything which i...
Is it possible to create a demand directly from an incident or service request? For example, a user submits a ticket (regardless of whether it is an incident or a service request) and it is determined by SMEs that it would take over 40 hours to fulfi...
