ServiceNow Administration Fundamentals
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SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
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Achieved CSA Certification
Hello Community,On September 13th, 2025, I successfully passed my Certified System Administrator (CSA) exam. It was an exciting and intensive journey, and I’m happy to share this milestone here with fellow ServiceNow professionals.I’d love to hear fr...
CSA Voucher
Is there any way to use a voucher from 2023?
Resolved! About the activity fields displayed in the form widget
I would like to record record updates in an activity field implemented in a portal form widget.The platform's activity field records updates successfully, but only manually entered information is recorded on the portal screen.Is there a way to record...
Is there any free voucher for CSA exam
Is there any free voucher for CSA exam
Resolved! Starting my ServiceNow SysAdmin Journey!!
Hello, I am Shay!!! I just wrapped up my second week in the RiseUp with ServiceNow program, which included the SNAF live course in Yokohama. I am currently reviewing the e-books and practicing my labs to gain more familiarity with the platform. My ne...
Resolved! How to make the search source of the "Homepage Search" widget only a custom table
I would like to use the "Homepage Search" widget to search for records in a custom table.Out of the box, it seems to search the catalog and knowledge.Is it possible to adjust this?
ADO Expert, ServiceNow Newcomer: Go Broad or Deep for an Implementation?
Hello Community, I'm new to the ServiceNow ecosystem and just earned my "Welcome to ServiceNow" micro-certification. I'm excited to continue the journey toward the CSA. My background is in agile project management, where I've focused on using Azure D...
ServiceNow Business Analyst
What is the best journey to pursure or gain knowledhe across ServiceNow Business Analyst role?
Can JML call ServiceNow API to create INC
Can JML call ServiceNow API to create INC
Resolved! Key skills a SysAdmin should have?
Hello,Im new to working with ServiceNow. Any advice on basic everyday task an admin should know starting out?
Resolved! Duplicate Group Names
An attempt was made to create a new assignment group. It was the first time such group name was initiated by me. However, the error message received was "The group name is alrady in use, please create another group name." Is there a way I can find...
Resolved! New certified CSA
Dear Community,I was just certified as a Snow System Admin. I would like to get some advice on how to increase my chances of securing a job as a System Admin. I have been a SNow fulfiller for over 08 months. Do I need additional trainings?Any recomme...
Customizing Mobile Browser View in ServiceNow
Currently working on customizing the mobile browser view in ServiceNow (Xanadu version). We rarely ever use ServiceNow on our mobile devices but we need to make some changes. When accessing incident tickets via a mobile browser (Google Chrome), the v...
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