I was asked to create a report showing all tasks a manager’s teams either closed or resolved in the previous month that can be seen on the dashboard as a snapshot and also an email sent to show the entire month at once.I built a multi-level pivot (by...
I would like to have the various activities captured and ingest to Elastic.- superadmin account success/failure logins- creation of additional accounts or roles- modification of accounts or role privileges- deletion of accounts or roles- user action ...
I'd like to provide services through a portal screen.I've discovered that the "g_scratchpad" I used on the platform cannot be used on the portal.Is there an alternative storage option I can use?Business Rules (Display Triggers)↓UI PolicyI'm currently...
Im having trouble starting up my first application node on Washington DC Patch 6 and RHEL8.10. When I'm starting up the systemctl service it starts up and runs for 1 minute and then shuts down. I have the correct SELinux permissions and servicenow ow...
I have been thinking on developing some experimental projects on my PDI, but I'm afraid I loose my development if I don't access the instance for some period. How do you backup your developments? Is there a way to use GitHub to store my update sets? ...
I have a requirement to copy the value of the variables business_justification to the catalog task description. I tried these to the Workflow Catalog task activity, but non of these are working.var justification = current.variables.business_justifica...
Good Day, My Pie Chart displays 2 largest values of 3 total values. Value 1 = 1,322 / 67% ; Value 2 = 824 / 38% and Value 3 = 1 / 0% (does not display). Several weeks ago, all values displayed on the Pie Chart properly. Thank you for your help i...
I'm displaying a record form on the portal screen.On the platform, I used "sysrule_view" to switch the view on the form screen.Is it possible to switch views in the portal in the same way?
Can you tell me how to find Definition/Script or ResourceProfile(). ResourceProfile() is used as an advanced reference qualifier used by the resource field in the form assigning resources using the ResourceAssignment tab at the bottom of the demand ...
Hi everyone, is this course ServiceNow Platform Implementation On Demand retired?
Hi - I'm wondering if there is a capability that allows for tracking interactions with email. This would include things like Open Rate, Click Through Rate, and Delivered. If "yes", would appreciate understand in what product it exists and how it ca...
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I am checking the impact of functions that will be discontinued during an upgrade, etc.I am thinking of checking whether plugins or flows are installed when they are discontinued.In that case, would it be okay to look at the package [sys_package] tab...
I have a user that wants to set up a user account to display dashboard on a TV monitor for his teams in different locations.I would like to know the following:1). Is there a process for this type of set up already in ServiceNow?2). What type of user...
I am working for a company where records about employees are in ServiceNow sys_user table. Some employees have more than one record. The way that company does things, multiple records in sys_user for one employee causes errors. First records in sy...