Hello,I am testing out some different approaches to sending knowledge article expiry emails, and am trying to include a link to the knowledge article within the email in Workflow Designer. What would be the best approach?
After upgrading to Yokohama a couple of weeks ago, I noticed that within a catalog item, the text under the submit button has a dark/black background. I went into the Brand Editor but didn't see anything specific for these items. Is there anywhere el...
Context: We are in the middle of implementation, and we have our group champions/trainers about to start testing in our TEST environment.I have noticed that there are quite a lot of modules that only admins or other high level users/citizen developer...
Any tips on exam preparation for the most recent CSA exam release?
What are the different modules of ServiceNow? I'm not able to understand which module comes under which area of ServiceNow.
Hi, I am trying to give Platform Analytics access to a user that is already working with dashboards a lot in the old interface. I have given him the role 'platform_analytics_admin' just to test and it doesn't change anything. He can see the Platform ...
Could You please provide the road map of technical consultant of ServiceNow?
I believe that I'm posting this in vain, but here goes. Recently, our instance's "help this address for help" system account was moved from the old on-prem mail servers to our Microsoft 365 tenant. When the account was on-prem, there was a rule th...
Hi, Bit over an oversight by me when Next UI was enabled... went to update a notification preference in Next UI and cannot for the life of me work out how to get to the advanced filter options. Does this functionality exist in Next UI and if so - h...
In CMDB when creating a new Model category (cmdb_model_category) you can set the CI class. After you create the Model category without the CI class you cannot edit the record to add that.What can be the reason why we cannot add the CI class value whe...
I have an offboarding form that was built by our initial implementor. Within the form they have built two fields for Current Assets the person being offboarded has. The first is a script that goes into the CMDB and looks up any record that has the ...
I'm building a flow in Dev and noticed that the Stage list is empty. How would I get them to populate? See Screenshot.
Hi Community, As the title suggests, wanting to see some cool workspaces or workspace features that are being built for your HR teams using UI Builder. We are about 6-months into our HR Agent Workspace journey, and dipping our toes into UI Builder to...
Hi, I am trying to sign up for the ServiceNow Administrator Fundamentals course. I was made aware this was an on demand class and I am not sure where the sign up for this class is. Can someone help me out?
Hi everyone,I'm currently going through the Administrator Fundamentals course. In Lab 3.3, I'm supposed to add "Offerings," but I don't see that tab or option in my interface.Did I possibly do something wrong? Has anyone else experienced this issue?T...
