Resolved! Virtual Task board
Is it possible to duplicate tasks or duplicate the entire task board ?
Forum Posts
How to fetch CMDB audit logs via Table API - which tables to query?
I need to retrieve CMDB-related logs programmatically using the Table API.I'm looking for guidance on:Which tables contain CMDB audit/change logs?What's the correct API endpoint structure?
Special Handling Notes for multiple Tables
Hi allI have configured Special Handling Notes (including the form layout for the pop-ups) and so far everything works as it should when I open the SHN on the appropriate table.But now we have e.g. the use case that a user is locked and so I have cre...
ServiceNow User Activity
Hello! We are looking to create a report that shows admin activity of Edit/Creates/Deletes of user activity on the ServiceNow platform by users within a specific group. Are there any reports or tables that I can filter on to generate a report for thi...
Resolved! Error Training Sentiment Analysis Model on Washington DC PDI (Prediction Error)
Hello Community,I'm trying to configure the Sentiment Analysis model for CSM Cases on my Washington DC PDI. I've followed the official documentation but I'm stuck at the model training stage.I consistently receive the generic error: Your model didn’t...
Number recognition methods for Vonage or other telephony systems
I was asked to integrate Vonage Contact Center into our instance. I did everything as directed by the Vonage setup guide and it is working except for when a call comes in. An interaction record is pulled up and the information of the user is sup...
Resolved! update same comment on mass tickets
Hi, Is it possible to send same comment to all ServiceNow task tickets at same time. any way to create a script for it. RegardsManu
Auto populate field with multiple variables
Hi all. I need to auto-populate a field on a catalog item. I have a vendor field that references a 'Company' table and want the address from that table to auto-populate. When I try to do this, I can only select one of the attributes of the address......
Resolved! CSA Question
Hi All! Just wanted to know, what were the best resources for you, when you were studying for the CSA Exam? I already completed pre-requisite courses - "Welcome to service now", etc. Thanks for your help!
Resolved! Display - Dark Mode
For a chart title(reports) used in dashboard, instead of using widget title, is there a way to get it to update automatically in dark mode?
Resolved! ScrumPoker module
How do i get the Scrum Poker on my PDI. I try to login on ServiceNow store to get it but getting below error.
Resolved! To add a search in the service portal
Issue Description:In the "My Tickets" section, searching with keywords does not return relevant tickets, even when they exist. Example:When searching for the keyword "AD" under Closed Tickets, no results are displayed, despite the presence of matchin...
Exam Preperation Advise?
Hi Community, Do you have any prep advise for an aspiring Sys Adm trying to pass the 1st exam?
Resolved! I cannot login Now Support after changed id email address.
Hello, Since company will change its name, so I tried to change my id from old email to new one in Now Support.Everything looks like fine, since when I did it, there was no error message. An email sent to me to tell me that operation was started and ...
How to create a List Filter on a table
Hi Everyone,I am trying to create a default filter for every users using our system, this table is not accessible by a module, you have to search it by table_name.LIST. My attempt in achieving this business requirement by creating a Business Rule to ...
