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Course is free but exam is not?

I took a year away from this course to continue with my current job. I came back and everything has changed. Just confirming, the courses are all free now but you must pay to take any exam?

jkourie by Giga Contributor
  • 444 Views
  • 5 replies
  • 2 helpfuls

Resolved! Configure compose email in RITM

Hello Community! I hope you are well! I'd like to know how to set up compose email inside the RITM form like this incident bellow. Thanks for help me always. Hugs.

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Resolved! Study for the CSA Exam

Hello,What is the best way to study for the Certified System Administrator (CSA) Exam? How do I know if the exam will include questions from the Vancouver release vs the Washington release?

CLM by Tera Contributor
  • 2673 Views
  • 11 replies
  • 4 helpfuls

Resolved! Content Filtering-Knowledge check stuck at a question

Hi, can someone assist me on how to pass the question as below ?I have tried multiple times and ways to pass not happening I have tried submitting answers as 1) Roles, 2) Role-Based, 3) Role-Based access management.. still stuck at the same questionP...

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maneeshkrup by Tera Contributor
  • 366 Views
  • 3 replies
  • 0 helpfuls

Resolved! PDI-e Book Labs Practice Section1.2.1- Section 5

Hi ,I need help in lab practise section 5 - Verify Hr admin can create an hr case.I am stuck to locate  on this step  Navigate to ALL- >HR case management >ALL HR Cases > ALL Can someone guide me through this one.Thanks,Varsha

Varsha20 by Tera Contributor
  • 368 Views
  • 4 replies
  • 0 helpfuls

CE for Sys Admin

Hello,I was curious if there was any continuing education requirements for obtaining the associate sys admin role?thanks!

bryanlamb by Mega Contributor
  • 540 Views
  • 4 replies
  • 4 helpfuls

Resolved! Flagging Up Special Needs End Users

Hello,  we currently use the VIP label for highlighting, well VIP's.  Is there something similar but separate that we can use for highlighting End Users with special needs such as those with visual or hearing impairment?

helenalexan by Giga Contributor
  • 257 Views
  • 1 replies
  • 1 helpfuls

Where to see ITIL entitlments?

We are trying to figure out how many ITIL licenses we are entitled to, but we don't see anything related to ITSM on the subscription management. Is it supposed to show here or somewhere else? I'm currently learning about managing licenses.  

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