SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! About publishing and versions of flows

I created a subflow in the Flow Designer.After publishing it once, when the flow was run while being edited, it ran with the published information.The flow being edited is in "draft" status.However, even if a user with admin privileges performs the s...

bonsai by Mega Sage
  • 1066 Views
  • 3 replies
  • 1 helpfuls

CSA exam - voucher expired

I'm very new to ServiceNow. I have completed System Administrator course and I got a voucher last year but it got expired now and I want to take the test now. I'm unable to book the date for exam on Webassessor as it is saying that I need a voucher. ...

tejav2727 by Tera Contributor
  • 910 Views
  • 3 replies
  • 1 helpfuls

Resolved! Certified Administrator Exam - Reference Material for Study

The purpose of this post is to request reliable, concrete information regarding the Certified Administrator Exam.  My unverified understanding is that there are no questions on the exam with answers not included in the ebook via inkling that is provi...

LFleming by Tera Contributor
  • 1474 Views
  • 8 replies
  • 3 helpfuls

Resolved! How to view the records in a table

Is there a way to display a list of the records stored in any of these tables?  The image below shows a list of tables.  Is there a way to display the records in any one of these tables, without having to find where the table is used in a module?    

DanAHtown_0-1737783485044.png
DanAHtown by Tera Contributor
  • 1500 Views
  • 1 replies
  • 1 helpfuls

Resolved! Add Role to Group - Capstone SN Administrator Fundamentals

 In the Capstone portion of SN Administrator Fundamentals, I cannot figure out how to add a role to a child group.  The requirement is to make the role for this group itil.  The role shown nows appeared when I created the group Can you tell me how to...

DanAHtown_0-1737323677571.png
DanAHtown by Tera Contributor
  • 1477 Views
  • 8 replies
  • 0 helpfuls

Resolved! How configure bounce email threshold.

The default threshold to block a bounced email is 10 (see Email bounce management ), but I could not found how this default could be changed. Can you please help?Thanks. 

Missing attachments

Attachment getting missed while raising hrcases.it seems intermittent. On by testing lower instance, we are unable to reproduce the issue. can someone please advise. how can this be sorted out.

JithinPadma by Tera Contributor
  • 988 Views
  • 6 replies
  • 0 helpfuls

Resolved! Label of Catalog Variable with hyperlink

Hi community,  I created a catalog variable on a record producer. I want to include in its label a hyperlink. But so far, I can't cause it shows up as plain text. Any tips? 

GanzertM_0-1737541893464.png
GanzertM by Tera Contributor
  • 791 Views
  • 3 replies
  • 2 helpfuls

Perform server-side UI actions ignoring required fields

I would like to execute the UI action "Copy Record" with the required fields left blank.It has the same specifications as copying incident management records.Currently, if a required field is left blank, a message prompting for input will be displaye...

bonsai by Mega Sage
  • 605 Views
  • 4 replies
  • 0 helpfuls