Occasionally, we see duplicate work notes or comments displayed in the activity log of a case. However, there is one user account that never sees duplicate. Can anyone think of a reason why a particular ITIL user account would not see duplicate entr...
I need to bulk update the owner of dashboard how can i achieve this like ownership transfer owner A to Owner B
Hi community,Merry Christmas!May I know in your organization, is there a process determined to manage automation and integration?Currently, I am looking at a year end review. However, it is hard for me to filter out. I am considering to design such a...
Hello, My team leadership is suggesting that we start creating standard changes when updating any user permissions on the production instance including role and group changes to the user. Right now, any permissions are managed through catalog request...
I have a requirement, where when catalog request is submitted by selecting request type option A then request immediately auto close after submission of the request and send a notification and if catalog request is submitted with Option B then assig...
Hi All:We use the fx_curreny table to convert the local currencies to EUR then to USD. However, we have found that the fx_curreny nightly feed only brings in some currencies into the system. For example, Argentina has an exchange rate of .000028 to 1...
Hello, We have offboarding tasks that sometimes get created 6 months or longer before the accounts actually need to get offboarded. What I am hoping to achieve is to be able to send an e-mail to assignment group 'User Account Management' on table sc...
Hello everyone, I haven´t received an account confirmation for RiseUp to be able to confirm my account and to enable myself to post as well as part of my learning path.Do you guys know where I can ask to resend the email? Thank you Freitas
I need to add a new menu item to a header in the employee center. Even though I created a new menu item under 'More' it was not displaying on the employee center. Anyone let me know if anything I need to do so far so I can able to get the menu item o...
Hello teams, Not sure what's the issue with my page when I create dashboard and hit save, it wont load all of them.Does anyone knows what the issue is?Thank you
How can you use customized items to interact with DPR (Digital Product Release)?
Service portal global search results navigating the user to platform view of catalog form. If we navigate to the catalog form via categories/subcategories, we are able to see the catalog item. The URL when catalog form is displayed from global search...
I am trying to deploy a UI Action on the upper environment.But one of the field "Format for Configurable Workspace" which is a true/false field is not getting deployed.This field is True in Dev environment, I want this field to be true on the upper e...
Can a coalesce be set on a target record field which has no field mapping on the transform map, but value is scripted to it using on before transform script in servicenow? We have a transform map that has 5 out of 8 field mappings coalesced. There is...
Hello everyone! I'm working through the "Get Started with Reports" module and have hit a wall. When I attempt to use Analytics Q&A for a report I'm getting the following error: Oops! Something went wrong on our endSometimes this happens. Please try...
