CSA exam
Currently as I know CSA exam is going on Yokohama release, and as per my information, Delta exams for Zurich will start from Q1 2026,So if today If I gave CSA exam in December 2025, So DO I have to give Delta again in Q1 of 2026?
Forum Posts
Assessment Simulator Task 2: Favorite a Filtered List
Am I missing something, I followed all the instructions and completed the task yet I am not able to finish the validation.can anyone plz help me with this?
Resolved! ITSM Simulator Lab
Hello, Hoping someone can point me in the right direction for this lab I'm going crazy: Change approvers should have all necessary information on the change request at the time of submission, including: - Requested by - Configuration item - Imp...
Resolved! IT Service Management - Implementation Simulator...
Hi everybody, I am currently going through the Implementation Simulator and I am kinda stuck on this specific task:Change requests without sufficient lead time pose a greater risk to the environment and should be documented as such. Risk calculations...
CSA Exam Voucher Not Migrated to Pearson VUE | Voucher At Risk | Unable to Register
Hello,I am facing an issue with scheduling my Certified System Administrator (CSA) exam and would appreciate guidance.I completed all the required prerequisite courses, including the instructor-led ServiceNow Administration Fundamentals training. Aft...
to complete CIS data foundations, CSA is mandate to complete eve though I already completed CSA
Hi All,I have an voucher for CIS DISCO which will expire this month.When Trying to register for this exam, it is asking to complete the CIS - Data foundations as mandate.While learning on the CIS - Data foundations course, it is asking me to take the...
Resolved! Training Course Error
I got the below message error in the middle of my training course lesson. I have tried logging off and back on and still getting this error.
Resolved! CIS-CSM Exam Learning Material
Hi, Looking at taking the CIS-CSM exam soon. I've read that the exam asks questions outside of the ebook, is that true? If so, which resources can i use? Or should i stick to studying the ebook only? Thanks
Resolved! Hello world
My first post. After taking my training on welcome to service now and micro-certification-welcome to servicenow. I hope to come back to the post this time next year and see how much I have grown. Anyone has an ideal what I should be doing, while wait...
Two ServiceNow Profiles - Corporate and Personal
For certifications, how to apply the personal profile certifications (CSA / CAD, etc..) to business profile pre-requisite course certifications?
Platform Analytics Task in wellcome to service now course - error message issue
Hi! I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. The validation error is:“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report...
Resolved! CIS – Data Foundations (CMDB/CSDM) Preparation??
Hello everyone,The CIS – Data Foundations (CMDB/CSDM) certification has been a big topic in the community lately.From the blueprint, I noticed:The exam is 90 minutes instead of the usual 60The sample questions are largely scenario-basedThere are matc...
Implementation On Demand Course - Job Queue issue
Good morning. I am working through the implementation On Demand Course. There are two spots where the system is replying that a job was submitted or queued and never appears to complete. 1. NPI Story 2 - Configure List and Form Layout - task...
Resolved! Legacy CSA questions!!
Hello all,While preparing for CSA, in some papers/dumps I see question which are outdated like reporting or connect chat etc..Should I ignore these questions for latest exam? Thanks,Zeba
Task - Navigate to User Menu
Hello, I am trying to do my first task and it is asking to navigate to the user menu and to select the system adminstrator at the top right and then select impersonate user. I don't know if I am in the wrong spot or my information is incorrect, but ...
