Knowledge Managers
Knowledge managers make sure that the team or project that they are working with, are doing the know...
803 PostsSome PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More
Knowledge managers make sure that the team or project that they are working with, are doing the know...
803 PostsCongratulations to all current ServiceNow MVPs! This exclusive community is just for you. Here you c...
331 PostsServiceNow Community members please post your feedback here
319 PostsA dedicated space for enterprise architects to discuss platform topics and the latest advancements o...
1109 PostsConnect with developers like you to ask questions, offer solutions, or build together.
54028 PostsInnovation lab forum will enable you to get the full potential out of all products launchd by the in...
14 Postsこのフォーラムではエンタープライズサービスマネジメントに関して 私たちの知識や経験、情報、考え方をご紹介します。
1150 PostsCongrats all current ServiceNow Rising Stars! This exclusive community is where you can connect with...
174 PostsThis community is your place to post jobs and connect with qualified ServiceNow experts. Have a full...
535 PostsDrive adoption, increase productivity and achieve business outcomes with ServiceNow Training and Cer...
2748 PostsThe ServiceNow Enterprise Architecture Group takes the lead in hosting the Digital Services Forum, a...
132 PostsThis discussion board is for those who provide content for and work on product hubs.
16 PostsCORE FOUNDATIONS Audience: Everyone getting started on the ServiceNow platform Total Videos: 6 videos (~25 minutes total) Purpose: Essential platform concepts, security fundamentals, and resource navigation Video 1 What is ServiceNow & Where Do...
はじめに ServiceNow Japanは、2026年7月22日（水）から24日（金）にかけてグランニッコー東京 台場で開催されたコンファレンス「ガートナー セキュリティ ＆ リスク・マネジメント サミット2026」に出展しました。国内外のサイバーセキュリティ・リスク管理の最前線に立つプロフェッショナルが一堂に会する、この分野で国内最大級のイベントです。 今年、私たちが掲げたテーマは「防ぐのはAI。統べるのは人。そのAIは、人が活きる。」自律的な推論・タスク遂行の力を持つAIが最前線...
G'day, Community! If you're an Australia-based practitioner, or just love a good excuse to visit Sydney, mark your calendar because World Forum Sydney is coming up next week, and the Community team is packing our bags too. When: July 30th, 2...
Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting access. That’s why we’re reclaiming inactive...
"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 2026 comes in. This free, one-day virtual e...
What are the most important areas a new ServiceNow System Administrator should focus on to become effective in managing a ServiceNow instance?
I'm a ServiceNow developer focused on custom app development and PS implementations (client scripts, business rules, Flow Designer, UI Builder, Service Portal) rather than core ITSM/CMDB. As orgs move from unused AI entitlements to production agentic...
my requirement is when incident created we need to predict how many incident task should create based on previous or historial incidents and when we have count create that many incident task and mapped all the required incident task fields as well as...
I have a simple on change catalog client script as below, here entity_name is reference type variable, changes_entity_appointment_ownership is select box variable and appointments is MRVS and except for entity_name no other field gets cleared. I kn...
Update: July 29, 2026 We are investigating reports that a small number of PDIs remain offline and will share updates here as more information becomes available. Update: July 27, 2026 The infrastructure issue has been resolved, and all PDIs are ...
Access to your ServiceNow eBookThere are 3 ways:ServiceNow UniversityYour MailboxYour Inkling accounteBook, NowLearning, SN University, InkLing, GlideFather, Library, training, fundamentals, CSA, CAD, CIS HR
my requirement is based on condition we need to send email to customer in that email we need to ask 4 question to the customer how to add question in email body? if they replied than how to get those question answer and based on answers i need to do ...
api.controller=function($scope,$rootScope,spSCNavStateManager,spUtil) { /* widget controller */ var c = this; var min = 1 ; var max = ''; //$scope.request_type = $scope.page.g_form.getValue('request_type_txt')+''; c.server.update().the...
I have a requirement to load data from a single Import Set Table into three different CMDB classes: Data Center, Computer Room, and Data Center Zone. The target class should be determined based on a field value in the Import Set Table.Can someone gui...
Dear ServiceNow Certification Team,I hope you are doing well.I recently attempted The ServiceNow Certified System Administrator (CSA) & ServiceNow Certified Application Developer (CAD) certification exam. Unfortunately, I did not pass in the Service...
Hello all,Looking for info / Links / tables where I can find details for Now Assist like 1) All skills (ITSM, CMDB,Creator......)2) All activated skills. ( easy way to find the skill if we need to modify configuration or turn off the skill)3) Skill ...
As AI capabilities rapidly expand across the ServiceNow platform, the role of the Business Analyst is undergoing a fundamental shift. No longer limited to documentation and requirement gathering, today’s Business Analyst must evolve into a strategic ...
So, just upgraded from Yokohama to Australia. The sys_property "com.glide.par.unified_analytics.enabled" is a PITA. When com.glide.par.unified_analytics.enabled is set to FALSE, itil users cannot access any reports they had built. When they click o...
Recently I attended interview for ServiceNow Developer and the question which I faced are: 1. Tell me about yourself2. What is the latest thing you developed in your project? (Describe the project requirement and what are all the things you did)3. If...
Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...
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