There is a sidebar tab named as Requestor Information comes in the Interaction Table in ServiceNow Operations Workspace. I want to replicate Requestor Information Tab in CSM/FSM Configurable Workspace. Is there any way to move the functionality direc...
I have created some automated and formula indicators . I have also created a KPI group and tried adding this indicators to this but while adding it shows only the OOB indicators in list.Is it possible to pull my formula indictors and add it to KPI gr...
I have tried: Creating a new role. But there does not seem to be a way to add permissions to a role. This is all I see when I edit it:There does not seem to be a way to add Custom Tables here. For the other tabs there is a `New` button to add items. ...
I have created a role called `data_exchange`.I have elevated my permissions so that I can create ACLs.I have created a new ACL for reading `sys_dictionary.*` and added my role to it.I have given that role to the Abel Tuter user.Now I'm trying to use ...
Hi Experts I have catalog item "Access device tool" where I have the variable "requested for" (Read Only) it shows the current logged in user. Based on the current logged in user I want to shows the respective groups on the groups variables on the s...
I have requirement where i need to restrict the time in date and time variable type in catalog itemeg:If you available between 11 am to 4 PM in a day , then while raising the REQ, for selecting date and time, user should select any time between 11 to...
I have a form field that is of type decimal and for some reason if you put in a decimal number it comes back and says it is not a number. If you put in an integer, no problem. I have 3 other fields that are also decimal and are used in t he same way...
Hello, everyone! I need some help with a configuration in the ServiceNow service portal. I have an item called "Parking Sticker Request". In this item, I created a variable of type Simple Text named "WhatsApp Number". When the requester fills out the...
All, I have intergrated Servicenow with Teams to use the chat, ticket notification and employee center. I have been asked by my leadership to see if there is away to monitor the connection between Teams nad ServiceNow and if there is a connection fau...
On a catalog item, there is a price field. Is there any OOTB configuration available to dynamically set the price of a catalog item based on the user's geography? For example: If the logged user (requesting the catalog item) is from India, the price ...
Hi All,Can anyone share real time work scenarios or projects (day to day activities) to gain experience as ServiceNow Admin.Thanks
Hello Community, I am trying to get the job in the servicenow, could you please help on interview questions like theory and include practical platform based questioins As im preprare for servicenow admin fresherPlease suggest how i can get a job in s...
Hi,How can I hide "CSM Configurable Workspace" for some users who have a specific role OR visible for a specific role users?
Hi SNow Community,I'm having trouble with the "Apply" button on one of my dropdown filters in a Workspace area.For some reason, when the platform is in English the button turns to Arabic, and when the platform is in Arabic the button is changed to En...
when knowledge contributors can only see and select knowledge bases that they have "contribute" access to when they are updating a knowledge record (new or existing). They should not be able to select a knowledge base that they do not have "contribu...
