Hi team,I have a requirement where we have a report and its shown on the basis of one groupby field...requirement is that they want when we show report the groupby field that's shown should have different colors is it possible? Please let me know
Hello, everyone!I'm setting up a dashboard with an Interaction table report to monitor conversations in Virtual Agent. When I notice that a Live Agent leaves the conversation, I manually change the Assigned To to another agent in the dashboard interf...
The Notification Location Affected with the event location.affected is not triggered. When we subscribe this notification in custom notifications the notification should be triggered as per the configuration But the event and notification is not trig...
Hi Community, I have created a change request on 31-01-2025 14:03:50 (31st Jan) and the planned start date is FEB 6. I have performed Risk assessment on 4th FEB. getting the Risk as high and showing the risk condition as "Insufficient lead time". c...
HI Experts,I have a requirement in which i am sending the users with email notification which contains the hyperlink to the record.now the requirement is how to make that link valid for only 1week from that date and time it was sent.ThankYou.
I need to add changes to an existing catalog item -> block the form if the number of subscribers + active requests Teams Premium offer > 200The value 200 must be configurable via a syspropertySet a sysproperty value > number of subscribers + requests...
Hi All, We have 4 Date variables in catalog item.Date Out(variable1) should match either 1st MRVS ABC Details - departure_date(variable2) or 2nd MRVS XYZ Details - pickup_date(variable3) or 3rd MRVS PQR Details - date_in(variable4) while submitting ...
Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this ...
Hi all,I have a requirement involving Table A and Table B. A notification is triggered from Table A, and the user who receives this notification will reply to it. When the reply is received in ServiceNow, I need to create a record in Table B with som...
Hello, new to ServiceNow scripting. I have very slight experience with scripting, but not much. Anyway, what y user want is I'm currently creating record producers. record producers automatically assign the assignment group based on the (user /requ...
Dear Community, I am trying to create a cascading filter on location table to display field called "region" values to choose in interactive filters. The challenge i am facing is in filter" i am getting multiple values instead of unique value of regio...
I want the problem record link in my email notification to be redirected to the Next Experience. So what should I do? Is it can be done by using plugins?
Hi Guys.What I am doiung is I have ceated an Assigned to (sys_user) field and a Assigned Group (sys_user_group) field on a the sc_cat_item form & what I am trying to do is flter the Groups field based on the assigned to (user) selected. So only show ...
function onLoad() {//Type appropriate comment here, and begin script belowvar category = g_form.getvalue('category');if(category == 'Database'){g_form.removeOption('subcategory', 'Oracle');} please check this code where this issue ? }
Hi Community,We are facing an issue with normal change approval where the Change Manager approval is being skipped (marked as "No Longer Required"). Additionally, the approval process is triggering the "After Change Manager Approval" action twice. Ev...
