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IA

Hi,  Can we integrate assistant GPTs in our virtual agent in serviceNow with API call ? 

b__MouradH by Tera Contributor
  • 427 Views
  • 5 replies
  • 2 helpfuls

IA & virtual agent

Hi, I want to know if some one has integrated assistant like google DialogFlow in Virtual agent serviceNow. I already read this documentation: Configure connections to Google Dialogflow in your Virtual Agent Bot Interconnect instance (servicenow.com)...

b__MouradH by Tera Contributor
  • 241 Views
  • 1 replies
  • 0 helpfuls

Resolved! Filter Navigator Search Box Border Colour

Hi all, Does anyone know which property defines the colour of the border of the search box inside the filter navigator? It is shown below.           Any assistance is much appreciated. ThanksBen G

filternavigatorsearch.png

Add 1 year to the date field

We have 2 date fields warranty and retire. Based on the value filled in warranty , 1 year should to be added to that and update retire. Please suggest.

DivyaNarayG by Tera Contributor
  • 331 Views
  • 2 replies
  • 0 helpfuls

Cancel Change without filling mandatory fields in SOW

I already have made a script which works fine but doesn't work in "Service Operation Workspace"   I know I should click the "Workspace Form Button" and then write a script there but I have tried but it still keeps trying to force me put all the manda...

HenriSalminen_0-1713442614767.png
ElSalmiito by Tera Contributor
  • 643 Views
  • 4 replies
  • 0 helpfuls

Resolved! how to Change Priority through List View ?

I tried to change the Priority in the incident list view, but its not updating with new value. I want to know that is it possible to change the Priority through the Incident's List View?

Rahman786 by Tera Contributor
  • 728 Views
  • 2 replies
  • 0 helpfuls