Hello,I need some advice on how to automatically create a task every month and it be assigned to a group. Is it possible to do this as a private task instead of a catalog request task? I appreciate your help. Thank you!Wendy
hello All,Appreciate you response and help.I have a client script on a incident form to limit the number of users to be added to additional assignee to only 2.The script written gives the needed error message, when more than 2 users are added, but co...
On one of the catalog item Submit button is missing. Not sure what is going on. Any ideas? Other catalog items have it
How to get the device age with the help of get warranty start date in the below variables and also have to validate that if the age is <=2186 days.Please suggest.Thanks in advance.
Hello all, Assignment lookup rules is working for all tables in service now? or only for incident table?
Hello,Appreciate your help here. I'm trying to craete a catalog UI policy on incident form.The requirement is to show additional assignee list when the a certain configuration item is selected.1.I created a catalog UI policy for Create Incident catal...
Hi, Can we integrate assistant GPTs in our virtual agent in serviceNow with API call ?
Hi, I want to know if some one has integrated assistant like google DialogFlow in Virtual agent serviceNow. I already read this documentation: Configure connections to Google Dialogflow in your Virtual Agent Bot Interconnect instance (servicenow.com)...
Hi all, We have implemented the change request module in now mobile application and now we can able to create change request. Now we want to show few fields in the ticket detail page. Please let me know how we can achieve this requirement
Hi all, Does anyone know which property defines the colour of the border of the search box inside the filter navigator? It is shown below. Any assistance is much appreciated. ThanksBen G
We have 2 date fields warranty and retire. Based on the value filled in warranty , 1 year should to be added to that and update retire. Please suggest.
I already have made a script which works fine but doesn't work in "Service Operation Workspace" I know I should click the "Workspace Form Button" and then write a script there but I have tried but it still keeps trying to force me put all the manda...
I tried to change the Priority in the incident list view, but its not updating with new value. I want to know that is it possible to change the Priority through the Incident's List View?
HI Community, I have a requirement, catalog task need to be assigned to assignment group based on selection of option from the variable.In catalog item there is variable called "license is requested for" reference field referred to alm_hardware table...
I wanted to assign the priority and eventually the assignment group and category in the Topic then pass it to the Topic block for ticket creation. Do I assign it via the Script variable on the left? The second screen shows where I added the varia...
