I have a scenario, where an user is part of hardware group and he wanted to update on sc_task record to "software" group. But this group "Software" group should only be visible to the members of "Hardware" group and for other it should be hidden. Can...
how to send notification to the Application Development manager and to the other selected group members
scenario on incident form I want to show a pop with OK or Cancel if click on OK, an incident will be created if click on Cancel not able to create an incident what is the approach to achieve this?
how can i remove this option from the below topic, this option i am getting when id type the end keyword.
I need to create a pivot table with month name and year (sorted in ascending order) and configuration items as rows aggregate by count, The problem is can I have a datetime column start time which should be represented as mmm yy format (Jan 24 etc......
hello i had put pause condition to sla as the state is ON HOLD and RESOLVED but sla is working for ON HOLD condition but not for RESOLVED condition. pls help me with the issue where I went wrong.
Hi all, In record producer , I have created a variable of type: Lookup Select Box , referring to the "sys_user" table.Also given the reference qualifier , where I need to get the members of the particular group to be shown.So when I select any value ...
Trying to get our Prod instance connected to Teams instead of Dev. Tried following this article, but the option doesn't appear for us to remove since we recently cloned. Is there a different way to undo the dev integration? We get a connection failur...
how to create a new Regular Expression
Hi , I have a requirement for a field on catalog item which should allow user to select multiple values. Hence I am using a List Collecot field. But the table where I am fetching the values has "user" field as display value other than the field which...
I have below roles:import_schedulerimport_transformerimport_adminimport_set_loader But I am not able to see "Import" option (List view of table > Right click on Column Options > Import). I want to import Excel / CSV file data and create a new recor...
I want to make the "Assigned to" read-only for assignments only. After the tickets have been assigned (And saved), users should be able to assign them to a group member. after reassignment to another group the Assigned to" field should be read-only. ...
Please provide details on the script that opens the Catalog Item screen when a record is opened from the Portal's Table List screen and the variable is populated with the value of the field for which the record is set.
