Create an application called “NeedIT” it should be visible to ITIL users. The application should have a table call “NeedIT” custom table Fields are as follows: - Number String- impact same as the incident- urgency same as the incident ...
I want to generate assessments for security incident table every 15th day of the month. I'm using a Scheduled Job to run the script, but I'm not sure if I'm using the right function to generate the assessment record. Looking for guidance to ensure I'...
Hello, I've been trying to interact with the risk assessment popup within the change request form. However, I haven't been able to. Does anyone know how I would go about doing this?
Hi, I need to find out how several incidents were created. On the incident table it says it was created by "X" user but the user states they did not create these incidents. The incidents did not come from the record producer and I do not see that the...
HI Community, I have a requirement, need to send the notification to the user mentioned in the variable in sc_task table.When a request is raised, and it generated the task in the task there will be variable named Email notify (list collector field) ...
Hi , Im facing issues in the below onsubmit catalog client script .It loops multiples times and I'm getting the same alert "alert("No duplicates found");" even if I dont have any duplicates Here is the code :var gr = g_form.getValue("u_duplicate"); ...
I have a user who has subscribed to some forums but his no longer getting notified. Notifications and Subscriptions all ticket.
Hi team,Implementing SMS surveys in servicenow, A quick sms that get sent to the callers cell phone number.The SMS will require a simple numeric response [1-5].An almost instant message will follow this response, asking the user if they want to provi...
Dear Friends, We have a requirement to transfer files attached to HR Case to BMC Incident. If HR Case is attached with a single attachment, we can transfer it successfully to BMC Incident.But, if HR Case is attached with multiple attachments, we are ...
Hello Team, I have a requirement to export the list of data into Excel and open directly in Google Sheets. For that we have created a context menu, script include, flow designer and REST Message. We are calling the REST Message from the flow designer...
Hello Everyone, I have a catalog item variable with type List Collector and having the 100 role and I want to check if the user has selected 10 Particular roles and ask for approval from system owner of that Role. Can anyone please let me how can I a...
Can we just open standard change with prefilling value from template using script if it possible to just open record by template using script without inserting the record in the system.
Hello developers, I need to get the highest number of incidents created by a particular person. Any help is appreciated, Thanks!
provide script to auto populating category and subcategory #incident
| User | Count |
|---|---|
| 19 | |
| 5 | |
| 4 | |
| 3 | |
| 3 |
