Hi All,Seniors: if login user has a role "AB" have access to resolve the p1/p2 incidents.i used BR - "Before Update" to get it done how ever its failing. any mistake in my script?(function executeRule(current, previous /null when async/) {if (curren...
Hi Team, we are implementing approvals and delegations as part of phase 2 deployment at my organization, and I am trying to come up with a knowledge article or a comparison table to illustrate how these two licenses differ in functionality as in how ...
Hi,i am having a requirement related to auto translation of article from one specific knowledge base for only 5 languages.i am using a localization framework for this, i have create a new artifact for this auto translation but i am having one challe...
Hi,I have a catalog where the users submits the excel sheet and it will update the records on alm_hardware. I want the same excel template to update the records in alm_asset and alm_hardware. How to make it happen through flow designer to run two tra...
Hello, in the 'Hardware Asset' form, there is a flag/box for 'Eligible for Refresh' that uses the asset's installed date and the useful life of the hardware model to determine if the box should be checked or not. We are looking for a report to be abl...
Hi I have created a data lookup definition where i have to populate the watchlist and worknotes list .For this i have created matcher table 'watchlist_worknoteslist' and added fields like category ,subcategory, watchlist and worknotes list . Here if ...
Data pill picker button is missing for Open a Record Producer (SP) and Open a Catalog Item (SP) for query parameters
TEST
Sometimes it's opening like this:I want like this always:Ui action script: function onFix() { if (g_form && g_form.mandatoryCheck()) { ScriptLoader.getScripts("ProblemModalUIHelpers.jsdbx", function() { ProblemModalUIHelpers.onFi...
A couple of users are getting the "Insufficient Privileges" error when creating a couple of records in a row in the now mobile app. This happens in production environment and it is difficult to test and probably reproduce and trace the problem on pro...
Hello Team, When the incident state changes to OnHold, am automatically attaching a file to incident record through below script.File is getting attached but no content is available in the file.Below is the code. (function executeRule(current, previo...
create report Average time from New to Assess state (Change Request).i have created indicator source, automated indicator, Script But its showing 0. i have attached Screen shot please help where am mistake .Thanks in advance
Hi Everyone, Please share notes on REST integration and flow designer. 1. RESTInbound integration with example Outbound integration with example 2. Flow designer Thanks in advance
Hello Community,I have a requirement as below :I want to create read and report view ACL on a table.Thank you in advance.
Hello Community,I have a requirement as below :I want to hide a UI action on change record table for a specific group.Thank you in advance.
