I have noticed that in new PDI instances that the NLU service is no longer available, or at lease it appears that way. In my previous PDI it was working as expected. I have released and spun up three new PDI's with the same issue when going to the NL...
The client has ITSM Pro subscription and by default entitled for creating 50 custom tables.How to determine what is counted as a custom table? Will only tables starting with u_ excluding the tables exempted like mentioned in the snapshot? or will the...
The client has ITSM Pro subscription and by default entitled for creating 50 custom tables.How to determine what is counted as a custom table? Will only tables starting with u_ excluding the tables exempted like mentioned in the snapshot? or will the...
Hi, Is there an oob functionality to select multiple requests and approve them in one click from portal.
Hi Team,Good Day! I have one requirement, we have integrations for incidents, where there are external users who log the tickets as Guest. Is there any way i can send a email notifications to external users who are callers a...
What is View and View Rule, How do we create new view for incident table,Need to be create new view i:e "Critical Incidents"
Stockroom -> alm_stockroomConsumable -> alm_consumable i tried to use this qualifier on the consumable but i kept getting everything not the one specified to the selected stock room javascript: "install_status=6^stockroom=" + current.getValue(...
how to update the stockroom name based on the assignment group ? i tried to use this but stockroom field of the form is still blank i created the business rule on it . (function executeRule(current, previous /*null when async*/) {// Check if As...
Using a flow, I want to add a user to a group. However, I want to first check to see if the user is in SNC External group. If yes remove the user from the group before adding to the new group. If no just proceed to add the user to the new requested g...
As per CSDM framework in Location management there is a way to identify the duplicate locations for which there are additional attributes placed on Location table such as : Source: The origin of the location record.Location type: The position of the ...
Catalog variable to accept decimal values up to 2 digits?it should take whole number but only 2 decimal place should be allowed for decimal value.
In flow designer If condition to check approval field is true then "ask for approval" then once approved then activity to follow for look up records , create record , send mail etc.Check approval field is false , then skip approval then the same acti...
Hey, Is there option to collapse form section by default - when opening an incident record in SOWfor example - only incident section will be open and contact details section will be collapsed:
Hi All, We have a requirement to create this model in CSM Workspace which allows user to choose type of Change in Agent Workspace This should be triggered when 'New' button is clicked on Change filters. (List view Action) Seems like we cannot do it ...
Good day my fellow ServiceNow Enthusiasts,May I just ask what are the steps to achieve the setup where I will have multiple OU Definitions sharing only 1 transform map. Thanks!