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Master Flow handling Catalog Item Requests

We have a requirement to create a master flow  handling Catalog Item Requests, We already have a running flow, wants to make changes in that as per conditions -  Condition 1. When there are multiple RITM for one request, When we change state of first...

Resolved! CMDB & CMDB_CI Difference

Hello FolksCan anyone explain the major difference between the cmdb & cmdb_ci tables in ServiceNow?I understand that cmdb is the parent of cmdb_ci. But what is the key difference between them?Also, can we say that cmdb stores both assest and CI relat...

Resolved! CMDB & Cmdb_ci

Hello FolksCan anyone explain the major difference between the cmdb & cmdb_ci tables in ServiceNow?I understand that cmdb is the parent of cmdb_ci. But what is the key difference between them?Also, can we say that cmdb stores both assest and CI relat...

Resolved! Custom Workspace

Hi Everyone,I am working on a Custom Workspace and whenever the user navigates to the Homepage of the workspace, a greeting Message Welcome ${UserName) should be Displayed at the top. I know that the logged-in User details are stored in Page properti...

Madhan007 by Tera Contributor
  • 279 Views
  • 2 replies
  • 2 helpfuls

Preapproved change order

When creating a preapproved change (using change models) is there a way to sort the templates by alphabetical order? Or is there some type of grouping ability (such as using categories) so that the user is not presented with all the templates? Thanks...

LoriC by Mega Guru
  • 287 Views
  • 2 replies
  • 0 helpfuls

204 error in Worker API

Hi Team, We are trying to fetch data from workday using get worker API and in Look up employment info data stream we get error  "Execution halted because the getNextPage pagination variable was set to false" can you help on this Please    

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CSI: CIM and Agile coexisting in a healthy manner

We have Agile module available as well as are implementing CIM shortly.- What do the integration points look like?- What should be managed where -  How can we best set this up this integration to avoid resources needing to work in two modules and to ...

Diane22 by Tera Guru
  • 345 Views
  • 1 replies
  • 0 helpfuls

User criteria script

Hi, I am trying to create a user criteria to check the user's state using a script. I noticed that in sys_user there is a reference field called location.parent pointing to the cmn_location table. I don’t know how to do this dot walk. I also noticed ...

LucasEduarF by Tera Contributor
  • 845 Views
  • 6 replies
  • 0 helpfuls