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Forum Posts

Mobile app - Carousel speed

Hello We have a carousel style section on our Now Mobile app (content section) with 3 different streams/items. The screen flicks through the 3 different items very quickly. Is there a way to change the speed and slow down the carousel? ThanksAbbie

Abbie2 by Tera Contributor
  • 616 Views
  • 3 replies
  • 1 helpfuls

Priority Change notification.

Hello All,i am working on sending the email notification when the priority of an ticket is changes.i refered to the thread here:https://www.servicenow.com/community/itsm-forum/how-to-create-email-notification-previous-priority-and-present/m-p/2424371...

Renu4_0-1699619780228.png
Renu4 by Tera Contributor
  • 818 Views
  • 7 replies
  • 0 helpfuls

Resolved! Adding flow script to flow

Hi All, I'm creating an inbound email action using flow to load data from email attachment(.xlsx) and transform data. I'm trying to query Transform history table to get "import set run" details using look up Record action. It returns "Record not foun...

MohammedMasiU_0-1700689568162.png MohammedMasiU_1-1700690048647.png

Resolved! need help with Script include

Hello All,i have a script include in which i would like to add 3 groups in the condition but not sure how to do it .need some help.The script is:   if (!gs.getUser().hasRole('ABS_EXT_FTS'))         {result += '^name!=EXT_FTS' ;}        return result ...

Renu4 by Tera Contributor
  • 626 Views
  • 5 replies
  • 0 helpfuls

VA "Show Notification" topic

i want to modify List of notification VA presents when user types "show notification" . but unable to locate from where "show notification" works. 

Ganesh65 by Tera Expert
  • 407 Views
  • 1 replies
  • 0 helpfuls

Autopoulate of costcenter not working

Hello All,i am trying to autopulate the caller's costcenter in incident form .I am using BR for this purpose.It works when the channel is phone(ie incident raised from the instance)but does not work when the channel is email or self-service.(ie mail ...

Renu4 by Tera Contributor
  • 424 Views
  • 2 replies
  • 0 helpfuls

Software Contract expiration in 4 months

Hi community,I would like a notification to be sent 4 months before the Software License expires.I configured the condition Checker as you can see in the image below But it doesn't work. in my case i choose those dates below to test But the expiratio...

Condition check 4 months.png duration.png