I have two fields A and B of date time format in my catalog items. I need to implement 2 criteria- 1. Entry in field A has to be at least 15 minutes ahead of current time. 2. Entry in field B has to be at least 30 minutes ahead of entry in B. I am ...
Hi ServiceNow community,I'm new to change management and Wizards, I've a requirement to map the wizard variables to the changement variables on submit. Thereafter, I need to create an email notification to send when the change is updated with the fie...
Hi everybody,I have a question regarding mapping multiple variables to one field in the record producer. Only one variable can be mapped out of the box. Is there any workaround to achieve this with multiple variables? Thanks in advance!
I want to see only 10 records in Related List (Incidents by same caller) in incident form. current.addQuery('caller_id', parent.caller_id);var gr = new GlideRecord('incident');gr.addQuery('active', 'true');gr.orderByDesc('sys_created_on');gr.setLimi...
What is Private Chat/ Public Chat in the agent work space , where can we see the private chat messages from the end user screen
i have did the agent chat option with MS teams , i am able to chat between the ms teams with the agent workspace options. i have below queries. Please help us on it 1. what is Private Chat/ Public Chat?2. if Chat timed out, how to proceed. where can...
Hi all,In single text variable if user trying to enter 11th character, it should not allow to enter 11th character. Ex: 1) Assume that Single line text variable name is "please enter your bank names" and total length of the variable is 21 characters ...
Hi all,In single text variable if user trying to enter 11th character, it should not allow to enter 11th character. Ex: 1) Assume that Single line text variable name is "please enter your bank name"2)Consider bank name should be 10 characters only.3)...
Hi all,How to raise alerts into snowOder laptop(catalogue item) to Splunk to snow.
HI All, We are using next experience on Utah. I would like to show the option to change the number of records visible on the list view. I can see the sys property has multiple options to show different number of records. However, I cannot see where ...
need help in achieving something like this following , wherein some of the fields are pre filled e.g in description as per screen shot
Please help me how can I do it Verify that I can see a new help-text under the Additional comments field: "Visible to the employee even if it is confidential."
Hello all!I am using the VA to gather information on an incident, and i can use the "Dynamic Lookup" to ask what is their location name. After the correct location is picked, later down the conversation the VA will use record action to create an inci...
Is there any way using g_form or any other client side object to tell when a MRVS row is opened either by using the pencil or clicking add? I notice the header at the top is different.
Hi, I am trying to log all the lines from a txt(in JSON Format data) file which has more than 1000 lines by using Custom (Parse by script) from data source. When I am clicking load all records in data source its logging only first 20 lines. Can some...