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WSD Groups/Role/Persona's Matrix

 I'm beginning to look at the Groups/Roles/Personas that are designed into the ServiceNow WSD platform for each application that we are interested in WSD (WSD Core, Lease, Space/Reservation, Case Management, Indoor Mapping, etc…)..  In particular, we...

Can Location from outlook invite be cleared out?

Hello Community We have Workplace Reservation Management plugin installed and we are sync Room Reservation with Outlook. When we create a reservation in ServiceNow, an invite is sent out to organizer with meeting details which is working fine. We hav...

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Lupita by Tera Contributor
  • 385 Views
  • 4 replies
  • 0 helpfuls

Resolved! WSD Visitor management application and QR code management questions

Dear all,I have a project with WSD visitor management.Our customer will use WSD visitor management with two differents scenarios. The scenario that I am interested in is a visit of a showroom or event that will require a QR code for the guest in orde...

Community Alums by Community Alums  
  • 1383 Views
  • 3 replies
  • 0 helpfuls

Map Studio Data vs Space Administration Data (WSD Core)

What is the difference between Map Studio data versus Space Administration Data (WSD Core)? I'm asking that because the data that we create in Map Studio is not available in the WSD Core. In the WSD training that I have attended, it says that we can ...

Hide tree picker levels for location selection coming from WSD

Hello Community,I am going through a request where we need to hide some levels in the tree picker for location selection.Since the data is created through WSD Indoor Mapping and synched to the WSD location tables (inheriting cmn_location), the follow...

Yopisn by Tera Contributor
  • 602 Views
  • 6 replies
  • 0 helpfuls

WSD Kiosk Management - Collecting Signatures from Visitors

Hi everyone, For those that have enabled the WSD Kiosk Management plugin to manage visitors at their offices, has anyone implemented a way to track visitor signatures for NDAs, office policies, etc. during the check-in flow? I know it's possible thro...

JW22 by Tera Contributor
  • 642 Views
  • 3 replies
  • 1 helpfuls

WSD : Workplace User role to end users

Hi Experts, We have setup Client Role assignment rule to grant access to any users existing in the sys_user with a specific filter condition ( except internal users, integration users etc..).Our LDAP user import transform map is unchecked with Busine...

Ram117 by Kilo Sage
  • 488 Views
  • 2 replies
  • 0 helpfuls