Does anyone have a step-by-step guide for configuring the Workplace Reservations for Microsoft Outlook Add-in (with examples/screenshots)? I’ve gone through the documentation available on the NOW platform, but I find it confusing and unclear.
Recently we noticed that the reservation module seems to treat people with some roles differently. People with sn_wsd_rsv.reservation_planner and sn_wsd_rsv.bypass_module_validation are not restricted by the Max days in future for our reservation mo...
On most of the WSD Service record producers you are able to "Find the space on a floor map". In the record producer page, it opens a popup of the location directory. I found that on the variable which holds the client data and points to the widget, y...
Does anyone have a step-by-step guide with examples for configuring calendar synchronization with Microsoft Exchange Online? I’ve reviewed the documentation available on the NOW platform, but I find it confusing and unclear.
The Reservation page now has an auto-refresh for updating the list of spaces that are shown to the Employee when the search criteria gets edited --------- Please let me know if this Auto search option is working on reservation page (ie .https://devX...
I have a requirement to block weekends when trying to book a desk or room.I can't seem to find any information regarding setting building opening hours.Does anyone know if this is possible ootb?
Any way i can hide cost and total cost in reservation widget when adding services for a space ? Want to do it without modifying the widget. Any properties to set or configuration i can do ?
We have a use case where we would like to set up a reminder notification (email preferably) that would be sent out to the requester when a Recurring Reservation is approaching the end of the time span. This would then prompt them to either let our H...
Hi, I have CAD files for two floors in a building which i've uploaded into WSD. I have all my layers set and all appears OK, have imported and sync'd and when I go to the WSD portal for the first floor all looks good, I see the free offices and can c...
We are intended to leverage the Workplace Service Delivery Suite, including interactive floor plans, reservations for desks and spaces, and recurring reservations. Our use cases include a wide variety of desk and workspaces - including ones that are...
can i link a schedule to spaces so i can restrict hours of availability for reservation ?
Still new to Workplace module, recently facility management member asking what will be faster way to update drop-down values. As for now, all the reference show this only can be done by someone with admin permission, since required to set update sets...
Hi Everyone, I'm having an issue with our shifts after the last update, our Start/end times do not match the Start/end times of the shifts we created. They are off by about 10mins (Note in the screen shot attached, the difference is more noticeable,...
Hi all,I have a question regarding dot-walking in performer criteria. Is there a limit to how many levels we can dot-walk?I noticed that when I dot-walk up to 3 levels, the functionality works as expected. However, when I dot-walk 6 levels and save t...
Hi Team, I am new to the platform and working on 1 requirement to setup the Approval process for Space request or reserving a request. Is there a step by step guide that can help me setup approvals ?like Create Approval Rules/Business Rules, Setup Us...
