we are not able to add Catering service to Meeting room Reservation Series/Recurring reservation in WSD, Do we have any OOTB solutions or we need to customize this.If we need to do the customization in which widget we need to make changes.for recurri...
Hi,I have been trying to implement WSD and indoor mapping for a demo, and I am currently able to make reservations. Issue is I want to be able to set who the reservation is for rather than it defaulting to the current user, but I have had no luck. I ...
If the reservation is booked from outlook and when we try to move next day where reservation is already available for the same time slot. Organizer getting conflicted mail and we can see reservation is also getting cancelled from backend. But calenda...
In ServiceNow Workplace Service Delivery (WSD), when a reservation's "sync_state" is set to "synchronized," the subject of the reservation record will automatically update to include the name of the "requested for" user, concatenated with the origina...
I'm exploring the capabilities of the WSD Reservation Management module for managing events and conferencing, has anyone in this community used it in this context? I've been playing around in my personal developer instance, and here’s my current unde...
I need to update class field on cmn_location for many rows. However it is not working for the test I did for only one row.Follow script I did:(when I ran it, field was populated as 'label'). var loc = new GlideRecord('cmn_location');loc.query('name',...
We will be running a proof of concept (POC) for the WSD application shortly. The POC will last only a couple of months and will be limited to one building/campus. Ideally, we would like the Location Directory to load with the campus already selected,...
Hello All - I have a question on a WSD specific use case - A customer has reservation management of WSD enabled with the help of which users book a hot desk for their office visit. They have the mapping data available for the hot desk and of the pe...
I have created a new space of type "Room" in my indoor map, and synchronization is complete. I can see the new room type in both WSD and the portal.How is the Google Calendar ID (google email) assigned to this room? Where can I find it?What is the Ex...
Is it possible to limit what spaces can be reserved by users on a more granular level than Reservable Module? In order to have User Criteria associated by Space Type, Area, Floor, Space, etc so different spaces will appear in the reservable module d...
Does anyone know if there is a way to use time slots for advanced reservation widget? Seems like they are only used in quick reservation widget. We want to be able to restrict the time picker based on building operational hours.
Hello, I have a question reg. WSD - Workplace Reservation Management. When a user selects multiple desks and clicks Next, the Reservation Details are being displayed. There is a checkbox "Reserve these items together for the same person", which is ch...
Hi Community,We are currently implementing WSD and have encountered an issue after uploading a CAD file in Map Studio. The CAD file includes some furniture within a closed room. We can see the furniture on the floor plan during the import process, it...
Hi everyone, hopefully someone can shed some light on the issue i'm experiencing.We have a room that we want to stop people from booking.I've marked the room as not reservable, marked as inactive and blocked for the date range.I've also marked the se...
Hi,Do you know if it's possible to change the Neighborhood Color that is displayed in the Legend area when viewing the mapping in the Location Directory? Looks like that NOW is using random colors. We would like to use custom colors. Is there a way ...
