Specify excluded attachment file types (instance security hardening)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • When the exclusion list validation is enabled in the ServiceNow AI Platform, use the glide.attachment.blacklisted.types property to create a comma-delimited list of restricted uploadable file types. Uploading of the specified file types is restricted.

    Prerequisites

    Set this property before setting the glide.security.attachment_type.use_blacklist property to true. To learn more, see Enable blacklist for attachments.

    More information

    Attribute Description
    Property name glide.attachment.blacklisted.types
    Configuration type System Properties (/sys_properties_list.do)
    Configure in Instance Security Center Yes
    Purpose Restrict upload (Insert/Write/Update) operation of attachments with questionable file types. Example : text/html.
    Recommended value Some Defined File Types (For example: text/html,text/csv).
    Functional ImpactNo functionality impact unless there is an attempt to upload any file type that is specified under this property.
    Security risk (Medium) A malicious user can upload malware infected attachment with common executable file types.
    Workaround Properties are available in base system functionality that address the same issue with inclusion listing rather than with exclusion listing. To learn more, see:

    To learn more about adding or creating a system property, see Add a system property.