Operating system security

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Learn how the MID Server stores its ServiceNow AI Platform username and password in its configuration file, named config.xml, for secure authentication to the instance.

    The MID Server must be deployed in a secure and hardened operating system for protection against unauthorized access to the credentials:
    • Limit the access to the operating system to a few, trusted administrators.
    • Monitor the operating system logs to detect any unauthorized access, particularly attempts to access the config.xml file, as this file contains important MID Server configuration information.
    • Install operating system security patches regularly with the latest anti-virus software and update AV definitions regularly.
    • The MID Server requires a current Java framework to run. Keep Java updated regularly.
    • Remove or disable unnecessary services and applications.
    • Install an OS firewall to limit access to unauthorized ports.
    • Follow the security guidelines published in the operating system hardening guides from the vendors.