Security Center

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Security Center

    ServiceNow Security Center is an essential application designed to enhance the security posture and compliance of your ServiceNow deployments. It is available as a free application for system administrators and is included by default starting with the Vancouver release. The application can also be accessed quarterly from the ServiceNow Store for quicker adoption of new features. Note that the Instance Security Center (ISC) will be discontinued by September 2024, with Security Center recommended as the successor.

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    Key Features

    • Overview Page: Offers a quick summary of your instance's security posture.
    • Security Hardening: Assesses compliance with ServiceNow's security configurations.
    • Security Scanner: Identifies misconfigurations and insecure behaviors through a set of scans.
    • Security Metrics: Monitors over 50 metrics to detect potential security threats.
    • Customer Actions: Ensures timely implementation of recommended actions to enhance security.
    • Security Best Practices: Provides guidelines for privacy and security configurations.
    • Security Learning: Central repository for security resources and compliance documents.
    • Security Banner Announcements: Enables alerts for urgent security issues via prominent banners in the UI.
    • Security Posture Dashboard: Customizable dashboards for monitoring security KPIs across multiple instances.
    • Security Policies: Manage default and custom security event notification policies.
    • User Roles: Defines access levels for administrators and non-admin users, ensuring appropriate permissions.

    Key Outcomes

    By utilizing Security Center, organizations can significantly enhance their instance's security posture and effectively monitor security-related behaviors. Administrators and designated users can access vital security insights, implement best practices, and stay informed about critical security alerts, thereby ensuring compliance and robust security management.

    To get started, ensure you read the product documentation and complete the Technical Training and Certification (TACO) course for Security Center.

    ServiceNow Security Center is an application that consists of a set of tools designed to help your organization maintain the security of your ServiceNow deployments. Using Security Center, you can improve security posture and strengthen compliance levels with a seamless user experience.

    Security Center is a free application that system administrators can download from the ServiceNow Store. It is installed by default starting with the Vancouver release. It is also made available in the ServiceNow store every quarter, between family releases, to facilitate faster adoption of new functionality.

    Note:
    Instance Security Center (ISC) will reach the end of sales by September 2024. SSC is the recommended solution going forward. For more information, see Instance Security Center to ServiceNow Security Center migration.

    User roles

    To use Security Center, you must have the admin or sn_vsc.security_center_viewer.

    Required role User Benefits
    admin

    This role grants access to all system features, functions, and data, as administrators have the ability to override access control list (ACL) rules and bypass all role checks. Avoid assigning this role to your users when more specific roles are available.

    		 Utilize Security Center tools to enhance instance security posture and monitor security-related behaviors.
    sn_vsc.security_center_viewer

    This role permits non-administrator users to access information within the Security Center but restricts them from modifying Security Center tools or making instance configuration changes.

    For instance, platform owners, security operations analysts, or compliance stakeholders may require access to certain security Key Performance Indicators (KPIs), security insights, and security learning materials available in the Security Center.

    		 Gain visibility into Security Center tools to monitor instance security posture and monitor security behaviors.

    Get started