Change Authenticator app

Generate a new code to change the Authenticator app on your device.

Before you begin

You must have multi-factor authentication enabled for your profile. You can enable it yourself on your user profile or your administrator can enable it for you.

Role required: none

Procedure

1. Navigate to All > Self-Service > My Profile.
   Note:

   You can also access your profile by clicking on your user name in the instance header.

   

2. In your user profile, click Muti-factor Authentication in the Related Links section.
3. Under Authenticator app (Primary Factor), click Change Authenticator app.
4. In the Manage authenticator app window, click Generate a new code.
   
5. Follow the directions on the screen to register an authenticator app with the device.