Replacing a missing certificate for SAML

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • If the Certificate module displays a blank page, the SAML 2.0 certificate record has been deleted. You can replace the missing certificate by manually creating a certificate record.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Definition > Certificates.
    2. Create a new record called SAML 2.0.
      Important:
      You MUST use this name. This requirement is only true if you are not using Multi-Provider Single sign-on (SSO).
    3. Click SAML 2 Single Sign-on > Certificate.
    4. In the PEM Certificate field, enter the value of the ds:X509Certificate element from your IdP's metadata.
    5. Click Save.