Installing Data Classification plugin demo data

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
  • When you upgrade to or install Washington DC (and above), the Data Classification (com.glide.data_classification) plugin is automatically activated. However, you should manually install the demo data that comes with the plugin. It includes several important pre-defined data classifications, and it also assigns one of them to specific User [sys_user] table columns in your instance.

    Before you begin

    Role required: admin

    About this task

    Regardless of whether you install demo data, the activated Data Classification plugin adds the following user roles in your instance:
    • data_classification_admin: Can administer all aspects of the Data Classification application, including data classification setup and assignment.
    • data_classification_auditor: Can audit Data Classification code assignments made to user tables and columns.
    Important:
    Notice regarding use by Customers:

    All decisions in connection with the implementation of this application are at the sole decision of the Customer. Customers acknowledge and agree that use of the application is not a representation by ServiceNow of compliance with any law or regulation and any suggested language, field or classification provided out of the box with the application does not constitute legal advice by ServiceNow.

    Customers remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection, security requirements, and privacy laws, and are responsible for configuring and making any necessary modifications to this application, including (but not limited to) templates, to meet the Customers’ requirements.

    Procedure

    1. Navigate to System Applications > All Available Applications > All.
    2. Find the Data Classification plugin using the filter criteria and search bar.
      An Installed message appears after you locate the plugin.
    3. Click the icon with three vertical dots, then select Repair to access the Activate Plugin dialog.
    4. Select Load demo data, and then click Repair.

    Components installed with Data Classification demo data

    When you install the demo data included in the Data Classification (com.glide.data_classification) plugin, several types of components are installed in your instance. These components include pre-defined data classifications and code assignments for specific User [sys_user} columns.

    Data Classifications installed

    data classification Description
    Confidential Sensitive data that if compromised could negatively affect operations.
    Internal Internal data not meant for public disclosure.
    Personally Identifiable Information Also known as PII. Data that could potentially be used to identify a particular person.
    Public Data that may be freely disclosed to the public.
    Restricted Highly sensitive corporate data that if compromised could put the organization at financial or legal risk.

    Data Classification assignments

    Table Assigned Column Assigned data classification
    sys_user zip Personally identifiable information
    sys_user first_name Personally identifiable information
    sys_user email Personally identifiable information
    sys_user city Personally identifiable information
    sys_user middle_name Personally identifiable information
    sys_user street Personally identifiable information
    sys_user mobile_phone Personally identifiable information
    sys_user last_name Personally identifiable information
    sys_user country Personally identifiable information
    sys_user gender Personally identifiable information
    sys_user name Personally identifiable information
    sys_user photo Personally identifiable information
    sys_user state Personally identifiable information
    sys_user home_phone Personally identifiable information