Activate the Platform Analytics solution for Financial Services Operations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate the content pack ServiceNow Store application for the Platform Analytics.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Browse for Performance Analytics Content Pack for FSO and verify that you have the necessary valid entitlements.

      You need a HI account and permission to request applications for the instances under consideration. The HI account and the instance need to be part of the same company. For more information, see Install a ServiceNow Product on the ServiceNow Store.

    3. Search for Performance Analytics Content Pack for FSO.
    4. Install the application.